Housekeeping Attendant

Role overview

Rotana Hotels is looking for a guest-oriented housekeeping professional to support daily room and public-area upkeep at Park Rotana and Park Arjaan in Abu Dhabi. The role calls for someone who can maintain high cleanliness standards, respond promptly to supervisor instructions, and contribute to a positive guest experience through efficient service and attention to detail.

Key duties

• Collect daily work orders, room keys, and cleaning materials from the supervisor, and record the key handover correctly.
• Carry out cleaning tasks in guest rooms and bathrooms, covering the full range of required housekeeping duties.
• Ensure fire exits and staircases remain free from any blockage at all times.
• Report maintenance issues as soon as they are noticed.
• Remove litter from hallways and walkways.
• Vacuum carpets and upholstered items, dust and wipe furnishings, and clear ashtrays and waste bins.
• Prepare beds and thoroughly clean sinks, bathtubs, toilets, tiles, mirrors, and floors; also polish brass and other metal surfaces.
• Refill bathroom amenities and guest-room supplies.
• Neatly arrange guest toiletries on vanity tops and spot-clean carpets whenever needed.
• Maintain cleanliness and order in guest corridors, service pantries, and service areas throughout the shift.
• Take room service trays and trolleys away from guest rooms and corridors.
• Coordinate with valet services for guest laundry, dry cleaning, and pressing requests.

Skills and competencies

The ideal candidate should be comfortable working in a hotel housekeeping environment, able to communicate in English at a good level, and ready to work with a diverse team. The role suits someone who is courteous, dependable, service-driven, and able to stay effective in a busy, high-pressure setting.

Education and experience

A vocational background in hotel housekeeping is preferred. Good English communication skills are considered an advantage.

Personal attributes

• Friendly and caring approach
• Strong commitment to guest service
• Ability to handle pressure in a fast-moving environment
• Respect for cultural differences
• Willingness to put in extra time and effort when needed
• Team-oriented mindset
• Capacity to take ownership of tasks
• Adaptable and responsive to changing needs

Work environment

This position is based at Park Rotana & Park Arjaan Abu Dhabi.