Customer Support Representative

Tech Mahindra

Noida, Uttar Pradesh, India · పూర్తి సమయం

దరఖాస్తు చేసుకునే వారిలో మొదటి వ్యక్తిగా ఉండండి

అనుభవం: ఏదైనా
జీతం: INR 450,000 – INR 550,000 / year
ఖాళీలు: 1
పోస్ట్ చేయబడింది: 3 గంటల క్రితం

పని విధానం: కార్యాలయంలో
అర్హత: Open to candidates without a graduation degree.
పునఃప్రారంభం: దరఖాస్తు చేసుకోవాలి

మీరు ఎక్కడ పని చేస్తారు

ఉద్యోగ వివరణ

About Tech Mahindra

Tech Mahindra is a leading Indian multinational IT services and consulting company, part of the Mahindra Group. Headquartered in Pune with a registered office in Mumbai, the firm operates globally with over 158,000 employees across 90 countries. It is valued at US$6.0 billion and was ranked #5 among India's IT companies and #47 on the Fortune India 500 list in 2019.

Role and Responsibilities

Handle customer inquiries primarily through phone communication.
Identify and resolve issues related to products or services efficiently.
Refer complex or unresolved issues to specialized teams for further assistance.

Candidate Profile

Strong verbal communication abilities are essential.
Previous experience in customer service is required.
Candidates available to join immediately are preferred.
Applicants residing in or near Delhi/NCR will be given priority.

నైపుణ్యాలు

Issue escalation Customer query handling Inbound Customer Service Problem Diagnosis

Work styles they’re looking for

అనుకూలత సమస్య పరిష్కారం కమ్యూనికేషన్ నైపుణ్యాలు వినియోగదారునిపై దృష్టి International voice communication