ఎం
Customer Support Executive
Chennai, Tamil Nadu, India · పూర్తి సమయం
దరఖాస్తు చేసుకునే వారిలో మొదటి వ్యక్తిగా ఉండండి
- అనుభవం
- ఏదైనా
- జీతం
- INR 20,000 – INR 28,000 / month
- ఖాళీలు
- 1
- పోస్ట్ చేయబడింది
- 5 గంటల క్రితం
- పని విధానం
- కార్యాలయంలో
- పునఃప్రారంభం
- దరఖాస్తు చేసుకోవాలి
మీరు ఎక్కడ పని చేస్తారు
ఉద్యోగ వివరణ
About the Role
Maxser Global Supply Chain is seeking a Customer Support Executive to join our team in Chennai, Tamil Nadu, India. This role involves managing customer communications efficiently and ensuring high satisfaction levels through effective problem resolution.
Key Responsibilities
- Respond promptly and courteously to customer queries across multiple channels.
- Address and resolve complaints by providing suitable solutions quickly.
- Manage both inbound and outbound customer calls as part of daily operations.
- Keep thorough and precise records of all customer interactions for reference and auditing purposes.
- Refer complex issues to specialized departments to guarantee timely resolution.
- Adhere strictly to company guidelines and quality assurance standards in all customer engagements.
- Consistently meet or exceed personal and team performance goals.
- Maintain a focus on delivering excellent customer service to boost overall satisfaction.