Constituency Manager, Paya Lebar CO

About the Role

The Constituency Manager acts as a key administrator and community liaison within their constituency, focusing on developing and strengthening Grassroots Organisations (GROs). The role aims to foster social unity, racial harmony, and community bonding by coordinating efforts among residents, leaders, volunteers, and partners. This position supports programs promoting community participation in line with PA’s mission to build a caring and cohesive Singapore.

Responsibilities

• Understand community needs through engagement with residents and partners, collecting feedback to jointly develop programs that enhance neighborhood connectivity and further PA’s People-to-People and government interaction objectives.
• Organize and implement various community events and initiatives at the GRO and divisional levels, including national campaigns from PA, CDC, and GROs, to increase community involvement and reach.
• Support the creation and growth of interest groups, informal committees, and local networks while managing volunteer and GRO membership recruitment, appointments, and renewals according to GRO policies and succession plans.
• Participate in monthly GRO meetings, offer administrative and logistical assistance, and report progress regularly to PA headquarters to ensure effective event execution.
• Oversee GRO social media and digital content in line with PA guidelines; prepare communications and marketing materials; and relay government policies respectfully and with cultural sensitivity.
• Handle GRO financial matters, including budget oversight, grant proposal preparation, and coordination with finance teams to maintain audit readiness according to PA regulations.
• Manage procurement activities by drafting specifications and documents for invitations to quote and tender, adhering strictly to PA’s procurement procedures.
• Maintain comprehensive and accurate records including engagement statistics, communications, and financial files; ensure confidentiality and compliance with data protection and incident management policies.

What We Seek

• Experience in community outreach, social work, grassroots development, or direct people interaction is preferred. Strong leadership demonstrated through co-curricular activities will also be considered.
• Excellent communication skills, both written and oral; ability to engage with diverse populations; proficient in Microsoft Office; familiarity with social media platforms such as Facebook, Instagram, and TikTok for community engagement purposes.
• Additional advantages include knowledge of a second language (Malay, Mandarin, Tamil, or dialect) to better connect with the multicultural community and experience in financial or procurement administration.