Companion

About Social Discovery Group

Social Discovery Group (SDG) is an international collective of companies dedicated to alleviating loneliness, isolation, and disconnection by transforming virtual intimacy into common, meaningful experiences. Their products foster new ways for people worldwide to connect and interact cross-culturally through social entertainment platforms.

The team consists of IT professionals and like-minded individuals distributed globally as remote digital nomads. SDG has received recognition as a two-time "Great Place to Work" winner (USA & Japan, 2024–2025) and was named a Top-5 Work-From-Anywhere Employer by FlexJobs in 2025.

Role Overview

We are seeking compassionate Companions—chat operators responsible for engaging users through chat communication, aimed at easing loneliness by providing emotionally responsive and warm conversations.

Key Responsibilities

• Engage users actively in chat sessions, maintaining lively and empathetic dialogues.
• Respond promptly with natural, warm, and consistent communication.
• Adjust interaction style to suit varying user moods and intents.
• Make users feel understood, emotionally connected, and valued.
• Adhere strictly to internal communication protocols and report any issues encountered.
• Maintain focus and dependability while managing substantial volumes of routine chat interactions.

Candidate Requirements

• Fluent written English; proficiency in French or Spanish is advantageous.
• Strong skills in text-based communication, with the ability to sustain engaging, natural, and emotionally sensitive conversations.
• Comfortable with using PCs, smartphones, messaging apps, and standard office software.
• Prepared to handle high-volume, routine chat interactions with sustained concentration during work shifts.
• Reliable, responsible, and capable of adhering to scheduled work hours.
• Mental resilience and open-mindedness when interacting with diverse user profiles.
• Willingness to follow internal guidelines, accept constructive feedback, and adapt communication approaches accordingly.
• Basic knowledge of communication psychology, emotional engagement, or customer support experience is a plus.

Benefits and Perks

• Fully remote full-time employment opportunity.
• Compensation details will be disclosed during recruitment before employment begins.
• 28 calendar days of annual paid vacation.
• 7 wellness days annually that can be used for personal recovery or managing home affairs without using sick leave.
• Referral bonuses up to $5,000 for successful candidate recommendations.
• Company covers 50% of costs for professional development through training and international conferences.
• Corporate discounts available for English language classes.
• Health support where employees not eligible for corporate medical insurance receive up to $1,000 gross per year to spend on health insurance or medical expenses for themselves and close family.
• Workplace setup support: company provides equipped workplaces or reimburses up to $1,000 gross every three years for co-working space or home office equipment including furniture and internet costs.
• Internal gamification system where employees earn bonuses redeemable for merchandise, team activities, or wellness vouchers.