Collections Analyst (Fixed Term) - Italian Speaking

Overview

Trinseo is a global leader in manufacturing plastics and latex binders, committed to innovation and collaboration. Our vibrant culture encourages tackling complex material challenges to provide valuable solutions to our customers. We are currently looking to appoint an Italian-speaking Collections Analyst on an 18-month fixed term contract based in Dublin.

Role Summary

The Collections Analyst will oversee all tasks associated with receivables collection from customers. The role includes managing payments, addressing delinquencies, resolving customer disputes, and processing sales deductions and adjustments.

Key Duties

• Communicate regularly with customers to collect payment information for due and upcoming invoices.
• Investigate and resolve customer-raised issues by coordinating with internal teams such as Customer Service, Account Management, and Manufacturing plants.
• Research payment discrepancies, recommend corrective measures to prevent recurrence, and handle customer account reconciliations to ensure accurate financial reporting.
• Escalate unresolved collection matters appropriately.
• Monitor overdue accounts and liaise with customers to recover outstanding payments.
• Analyze payment trends to enhance payment timeliness in collaboration with customers and internal stakeholders.
• Process sales adjustments and deductions in SAP systems, ensuring compliance with company policies and internal controls.
• Respond swiftly to stakeholder information requests.
• Meet deadlines set by leadership and business needs, proactively communicating any risks to timely completion.
• Manage workload effectively and report inefficiencies or concerns to the Collections and Credit Managers.
• Participate as an active team member, fostering effective collaboration and relationship building.

Candidate Requirements

• A Bachelor's degree in Finance, Accounting, or equivalent is mandatory.
• At least three years of experience in Accounts Receivable, Collections, or related roles, ideally within a global service center environment.
• Familiarity with financial and accounting ERP systems.
• Strong understanding of collections and accounts receivable processes and principles.
• Excellent interpersonal and communication skills for interaction with colleagues, supervisors, and clients.
• Detail-oriented with the ability to work independently and manage competing priorities.
• Knowledge of Generally Accepted Accounting Principles (GAAP).
• Proficiency in English plus one additional European language, with preference for French, Italian, or German.
• Strong team skills and the capability to thrive in a collaborative environment.

Technical Skills

• Competent in Microsoft Office applications.
• Experience with SAP ECC and S/4 HANA is advantageous.