Client Service Administrator

About Talent Formula and PKF Newcastle

Talent Formula is a global leader in accounting workforce solutions, founded in 2014, providing offshore accounting professionals and digital automation services to accounting firms across Australia, UK, US, and Canada. Headquartered in Hyderabad, they specialize in Audit, Tax, Bookkeeping, Payroll, Business Advisory, and Finance services while managing recruitment and employee support seamlessly. The current opening is within the PKF Newcastle Business Advisory Services and Taxation team. PKF Newcastle is a prestigious accounting firm located two hours north of Sydney, part of the international PKF network covering 440 cities and 150 countries. The offshore team at Talent Formula supporting PKF Newcastle consists of nine members focused on delivering quality accounting support.

Role Overview

The Client Service Administrator position involves providing dedicated administrative support to the Business Advisory and Tax divisions, ensuring daily tasks and deliverables are completed promptly, efficiently, and with accuracy. This is a full-time role based onsite in Hyderabad as part of PKF Newcastle's offshore expansion.

Key Responsibilities

• Support leaders and staff within the Business Advisory and Tax teams with administrative services.
• Gather and organize Income Tax Returns, Financial Statements, and various client correspondence.
• Compile comprehensive documentation required for each client.
• Prepare client invoices and manage tasks related to month-end corporate compliance such as downloading and dispatching company statements and lodging ASIC forms.
• Assist in maintaining the efficiency of the administration team operations.

Required Skills and Attributes

• Minimum two years' experience in a similar administrative role; experience in an accounting firm highly preferred.
• Professional communication skills for effective interaction with clients and colleagues.
• Strong problem-solving capabilities for routine office challenges.
• Effective planning and organizational skills to prioritize workload and meet deadlines.
• Technologically adept with proficiency in Microsoft 365 applications and interest in learning new platforms.
• Capable of handling repetitive tasks such as pulling financial statements and processing billing.
• Excellent verbal and written communication competencies.

Application Process

Applicants must apply with their resume and successfully complete two assessments: a technical and numerical skills test, followed by a psychometric evaluation upon clearing the first test. Completion of both assessments is mandatory for consideration.