Business Development Representative, Public Sector / .ORG

About the Role

This position sits within Salesforce’s sales organization and focuses on building new pipeline for two mission-driven verticals: public sector and .ORG, which includes non-profits and education institutions. The role is based at the European headquarters in Dublin and is centered on outbound prospecting, account research, and early-stage opportunity development with the aim of creating closed-won business.

Salesforce describes itself as the #1 AI CRM, and this team supports digital transformation for government bodies, public agencies, non-profit organizations, NGOs, and schools or universities. The role includes structured training, coaching, and vertical-specific enablement to help you learn the sector and grow a career in sales.

Key Responsibilities

• Build new sales pipeline mainly through outbound prospecting across public sector or .ORG accounts.
• Handle inbound leads that come from outbound campaigns and follow-up activity.
• Develop early-stage opportunities within government, local authority, non-profit, and education accounts.
• Use cold calling to create interest among existing customers and new accounts in your assigned territory.
• Work with account executives and other sellers to identify and create net-new pipeline.
• Research business units, buyer personas, and organizational structures in the public and social sectors.
• Coordinate with internal account teams supporting the public sector or .ORG business.
• Find decision-makers and budget owners while working through the procurement and approval processes common in public and non-profit organizations.

Required Profile

• Strong English fluency plus one additional language is required.
• A valid work visa for Ireland is required.
• Background in business development, sales, or a similar field is preferred.
• Interest in or exposure to public sector, non-profit, or education environments is an advantage.
• Ability to stay effective in a fast-moving, cross-functional environment.
• Experience with account planning, research, prospecting, and cold calling into large account lists.
• Demonstrated history of meeting sales targets and achieving year-over-year quota results.
• A degree or equivalent practical experience is required, with evaluation based on leadership, military, volunteer, extracurricular, or work experience.

Training and Work Environment

New hires receive a month-long immersion and onboarding experience, including a week-long product bootcamp, mentorship, and ongoing weekly coaching and development sessions. The public sector and .ORG focus also includes specialized enablement to help you understand customer language, priorities, and challenges such as government digital transformation and non-profit impact measurement.

Benefits

• 7 paid volunteer days each year.
• Donation matching for approved charitable contributions.
• Health, life, and retirement savings coverage.
• Monthly wellness allowance.
• Flexible time off and leave options.
• Parental benefits.
• Additional perks and discounts.

Additional Information

Candidates are asked to keep their applications focused and to consider submitting no more than 3 roles within a 12-month period to avoid duplicate efforts. Salesforce also states that it uses AI tools to assist recruiters in reviewing resumes and qualifications, while final hiring decisions are made by people. Reasonable accommodation is available during the application or recruiting process on request.

Equal Opportunity Statement

Salesforce says it is an equal opportunity employer and evaluates current and prospective employees based on merit, competence, and qualifications. Its non-discrimination policy covers all stages of employment, including recruitment, hiring, pay, promotion, benefits, training, performance review, discipline, termination, and workforce changes.