Banking Executive

Job Overview

This role involves managing and enhancing business relationships with home loan customers by promoting and cross-selling various financial products including insurance policies (both life and non-life), fixed deposits, and any new financial offerings introduced by the company.

Key Responsibilities

• Closely monitor home loan (HL) data and effectively cross-sell HDFC Life and non-life insurance, fixed deposits, and other financial services to home loan customers.
• Generate and manage open market business, meeting assigned sales targets.
• Maintain thorough knowledge of the company’s products and competitors’ offerings to handle customer questions and objections skillfully.
• Profile customers accurately during calls and visits to identify needs and recommend appropriate investment and insurance solutions.
• Foster relationships with Home Loan Executives (HLE) for coordinated sales efforts, including joint customer meetings to maximize product attachments alongside home loans.
• Build ongoing customer relationships to understand their broader financial needs, facilitating cross-selling of additional products based on those needs; gather family and insurance details to manage customer's full account portfolio.
• Collaborate effectively with partner representatives and understand joint customer ownership for seamless servicing.
• Ensure business renewals occur timely and all sales processes adhere to established standards and compliance.
• Complete required training and certification for selling financial products like insurance and mutual funds.
• Maintain a professional appearance and keep a well-organized sales kit at all times.
• Demonstrate a company-first mindset and exhibit respectful behavior towards colleagues, seniors, and partners.