Back Office Coordinator

About the Role

Dev Plastics, a manufacturer of road safety products based in Gurgaon, is seeking a highly organized individual to manage our order process from design through to dispatch. This role ensures timely, accurate completion of orders with all necessary documentation.

Key Responsibilities

• Manage artwork and design coordination: receive design briefs, collaborate with the designer to create proofs, obtain customer approval, and release final designs to production.
• Liaise between customers, production, transporters, and sales teams to ensure seamless order progress.
• Monitor production schedules to guarantee on-time order readiness.
• Obtain transport quotes, book vehicles, and verify timely vehicle arrival for dispatch.
• Prepare challans according to orders and verify all paperwork and e-way bills prior to dispatch.
• Ensure correct order loading, supervise shipment dispatch, and keep customers and sales personnel regularly informed.
• Track orders meticulously from inception to delivery to prevent any oversight.

Candidate Requirements

• Highly organized with strong follow-up skills, comfortable contacting designers, drivers, factory personnel, and sales staff until tasks are completed.
• Proficiency in Hindi on the phone and basic competency in Excel or Google Sheets for managing tracking and paperwork.
• 1 to 2 years of experience in back office operations, coordination, dispatch, or logistics preferred; motivated and organized candidates without experience will be trained.
• Minimum education: 12th grade completed or any graduate.
• Fluency in English is not mandatory.

Compensation and Benefits

• Monthly salary ranging from ₹20,000 to ₹26,000.
• Day shift schedule at the Gurgaon office.
• Weekly off on Sundays.
• Opportunity to work with a stable manufacturing firm with complete ownership of an end-to-end process.

Additional Information

Applicants of all genders are welcome. There are no fees associated with the application process.