Automotive Service Advisor

Overview

Join Midland Toyota's dynamic service department as a skilled Automotive Service Advisor in a role that promises career growth and professional development within a leading automotive group. Situated near Midland Central Shops in Western Australia, this position offers a competitive salary package alongside uncapped commission and company vehicle benefits.

Key Responsibilities

• Establish and maintain long-lasting relationships with customers to boost their confidence and satisfaction.
• Serve as a passionate ambassador of the Toyota brand, upholding the highest standards of courtesy and integrity.
• Deliver exemplary customer service by attentively listening and addressing client needs effectively.

Candidate Profile

• Strong commitment to exceptional customer service and guest satisfaction.
• Excellent problem-solving and active listening skills.
• Positive, proactive attitude with respectful demeanor towards customers and team members.
• Friendly, enthusiastic, and cooperative in approach.
• Career-driven, resilient, honest, and energetic with high integrity.
• Proficient in using computer systems relevant to the role.
• Outstanding communication, organizational, and interpersonal skills.
• Preferred but not mandatory experience within a Toyota dealership.
• Proven background as a Service Advisor in a high-volume dealership environment is essential.

Benefits and Opportunities

• Engaging, fast-paced, and fulfilling career advancement opportunity.
• Access to an Employee Assistance Program providing confidential, professional counseling.
• Paid parental leave to support work-life balance.
• A positive workplace culture supported by management.
• Attractive employee discounts and benefits.
• Being part of one of Australia’s largest automotive groups, fostering long-term career growth.

Additional Information

• Receive a fully maintained company vehicle and fuel card.
• Applications will only be contacted if shortlisted due to volume.
• The employer is an equal opportunity organization that embraces diversity and inclusion.
• Successful candidates must undergo pre-employment checks, including police and medical examinations.