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Associate, Commerce Configuration & Operations

Singtel

Singapore · Full Time

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Experience
2+ yrs
Salary
Openings
1
Posted
1 గంట క్రితం
Work mode
In office
Education
Diploma in Information Technology or related field
Resume
Required to apply

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Job description

About Singtel

Singtel is at the intersection of technology and purpose, building an AI-driven telecommunications company that connects individuals, businesses, and communities with reliable networks and intelligent digital services. From enhancing mobile, broadband, entertainment, and lifestyle services to empowering enterprises with AI, 5G+, cloud, cybersecurity, data centres, and digital platforms, Singtel delivers transformative technology impacting millions worldwide.

Joining Singtel means contributing to significant challenges and shaping vital digital infrastructure through resilient and AI-enabled solutions that support business ecosystems and communities globally. The company values innovation and continuous learning, providing extensive growth opportunities.

Role Summary

The Associate will be responsible for managing end-to-end commerce configuration across digital web and app platforms, ensuring accurate setup of plans, promotions, pricing, and campaigns. The role involves maintaining configuration quality, supporting migration initiatives, and providing training and documentation to enhance delivery scalability and operational readiness.

Key Responsibilities

  • Oversee the full spectrum of commerce configuration execution, including digital plans, promotional campaigns, pricing, and customer-facing setup.
  • Ensure all weekly launches, changes, and routine requests are ready through precise configuration, thorough validation, and first-time-right execution.
  • Maintain high standards of configuration quality and consistency by following structured validation processes and promptly addressing issues.
  • Assist in migration and transformation efforts by managing legacy data cleanup, setting up new configurations, and conducting comprehensive checks across plans, promotions, pricing, and content reflections.
  • Create and update detailed documentation, knowledge resources, and procedural guidelines to minimize reliance on key personnel and enhance operational scalability.
  • Deliver enablement sessions and knowledge transfer to project managers, product owners, configuration teams, and UAT stakeholders to deepen understanding of setup logic, dependencies, and operational requirements.

Qualifications & Experience

  • Diploma in Information Technology or a related field.
  • At least 2 years of relevant experience in digital configuration, commerce operations, campaign setup, or related digital delivery roles; telecom or digital commerce domain experience is preferred.
  • Proficient understanding of digital configuration involving promotions, pricing, campaign setup, validation, and deployment support across multiple systems.
  • Strong skills in coordination, documentation, stakeholder engagement, and problem-solving to drive disciplined execution across various teams.
  • Good grasp of customer-facing digital journeys, configuration governance, operational readiness, and comprehensive reflection checks.

Why Join?

By becoming part of Singtel, you'll engage in transformative technology projects with a company dedicated to impactful work, continuous learning, and career advancement opportunities within a culture of innovation.

Level

Entry

Minimum education

Diploma / ITI / Vocational

How they work

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