Amenity Supervisor

About Azure

Azure is a prominent operator of lifestyle and residential communities in Saudi Arabia, overseeing over 20 upscale residential compounds throughout Riyadh. The company is dedicated to fostering exceptional living standards by offering premium hospitality, superior facility management, vibrant lifestyle events, and resident-centered services that enhance daily life quality.

Job Summary

The Amenity Supervisor will manage the daily functioning of community amenities, guaranteeing they are safe, clean, operational, and accessible to residents. This role is essential in ensuring residents receive outstanding service by supervising amenity operations, performing regular inspections, assisting residents, and collaborating with internal teams in line with Azure's high standards.

Key Responsibilities

• Oversee the daily opening and closing procedures of community amenities adhering to company guidelines.
• Perform routine checks to maintain cleanliness, safety, upkeep, and full functionality of all amenity areas.
• Deliver excellent resident support by addressing inquiries, requests, and concerns related to amenity facilities.
• Work closely with Housekeeping, Maintenance, Security, and Lifestyle departments to ensure seamless daily operations.
• Track the status of facilities, furniture, and equipment and report maintenance needs promptly.
• Ensure all amenity spaces comply with health, safety, and operational regulations.
• Supervise resident usage to enforce community policies and guidelines.
• Assist in organizing and hosting resident activities and events within amenity locations.
• Maintain comprehensive records including daily inspections, operational reports, and incident logs.
• Report operational challenges and resident feedback to management when necessary.
• Provide a courteous, professional, and service-oriented experience to residents and their guests.

Qualifications

• Bachelor's degree or Diploma in Hospitality, Business Administration, Facilities Management, or closely related disciplines.
• A minimum of 3 to 5 years of relevant experience in hospitality, facilities management, residential community operations, or customer service roles.
• Proven leadership capabilities alongside strong communication and interpersonal skills.
• Highly organized with excellent problem-solving skills, capable of handling multiple priorities in a fast-paced setting.
• Familiarity with Microsoft Office software.
• Fluency in English is mandatory; Arabic language skills are considered a plus.