Accounts Receivable Officer

About Your Workplace

Become an integral part of Miele's Finance team, safeguarding the financial stability of a prestigious international brand. In the role of Accounts Receivable Officer, you will collaborate with customers, internal teams, and business partners to manage accounts, minimize financial risks, and uphold outstanding customer service.

This position goes beyond traditional debt collection, combining relationship management with analytical and problem-solving abilities to handle complex account inquiries, refine workflows, and support the Finance team's ongoing success.

Key Responsibilities

• Oversee customer accounts, ensuring prompt receipt of payments while fostering positive client relationships.
• Address account inquiries, resolve payment disputes, and manage credit challenges through proactive communication and effective resolution tactics.
• Conduct account reconciliations, process credit adjustments, and manage return transactions to maintain account accuracy.
• Evaluate credit risk, assist with credit assessments, and collaborate with stakeholders to reduce financial exposure.
• Liaise with Sales, Customer Service, and Finance departments to settle customer issues and enhance cash flow.
• Participate in initiatives aimed at improving processes, keep detailed records, and aid continuous enhancement within Accounts Receivable.
• Support reporting activities, month-end procedures, and provide assistance to the broader Finance team as necessary.

Candidate Profile

Essential Qualifications:

• Demonstrated background in Accounts Receivable, Credit Control, or related finance positions.
• Strong skills in reconciliation, analysis, and problem-solving.
• Exceptional communication and relationship management skills with a focus on customer service.
• Meticulous attention to detail complemented by excellent organizational and time management capabilities.
• Proficiency with Microsoft Office applications, especially Excel, and confidence in handling financial software systems.

Preferred Experience:

• Familiarity with credit risk management or debt collection practices.
• Hands-on experience with ERP platforms such as SAP or equivalent financial systems.
• Background working within medium to large commercial enterprises.
• Knowledge of accounts receivable workflows and financial control mechanisms.

Benefits & Working Conditions

• Hybrid work schedule blending flexibility and team engagement: two remote working days, two flexible days onsite, plus a dedicated Wednesday for team collaboration.
• Quarterly Life Leave allowing one paid day off each quarter to rejuvenate.
• Opportunities for professional growth and career advancement.
• Employee discount programs.