Accounts Payable Manager, APAC

About Netflix Accounts Payable Team

Netflix is a premier global entertainment service with over 300 million paid memberships in more than 190 countries, offering TV shows, films, and games across varied genres and languages. Members enjoy unrestricted watching flexibility and can modify their subscription plans anytime.

Netflix's Global Accounts Payable (AP), a vital part of Finance Procurement Operations, manages about 300,000 invoices and disburses nearly $29 billion annually. The APAC AP team, based in Singapore, supports multiple countries in the Asia-Pacific region by handling invoice processing, dispute resolution, payments, and enhancing AP processes and strategies. This role manages end-to-end operations for these teams, collaborates with AP leaders globally to establish a unified global coverage and business continuity model optimizing resources, and shapes strategic directions and stakeholder relationships within the AP organization.

Key Responsibilities

• Lead the APAC Accounts Payable function, overseeing invoice processing, dispute management, and payments across approximately 8-10 APAC countries.
• Act as the APAC Payments process owner, setting and maintaining best practices, standards, and controls in partnership with regional AP leaders, Global Points of Contact, Treasury, FinTech, and Internal Audit.
• Manage, mentor, and develop the Singapore-based APAC AP team responsible for invoice support, resolution, payments, and tax compliance.
• Handle all personnel management functions, including hiring, onboarding, goal setting, performance evaluations, career development, and business continuity planning.
• Protect company assets by preventing fraud and ensuring adherence to financial policies and regulations.
• Identify and implement process improvements and automation opportunities to create scalable workflows suitable for an expanding regional footprint.
• Promote adoption of technological innovations that scale and transform Accounts Payable operations.
• Coordinate with regional AP leaders and other FPO divisions (Procurement Business Partners, Supplier Management, Supplier Diversity) to align with overall strategic objectives.
• Foster a collaborative, accountable, inclusive, and growth-oriented team culture.
• Collaborate with cross-functional teams including Engineering, Accounting, Finance, Tax, and Treasury departments.
• Support senior leadership on initiatives such as AP controls development, process standardization, monthly AP close oversight, regulatory reporting, auditor collaboration, business continuity planning, and payment approvals.
• Participate in APAC Finance Leadership meetings and contribute to the operational design and execution of the Center of Excellence (COE) strategy.
• Develop, implement, and monitor performance metrics and service level agreements to measure team success.

Desired Background and Skills

• Proven leadership capabilities with strong decision-making skills and the ability to provide clarity during ambiguity.
• Proficient communication and interpersonal skills for effective collaboration and stakeholder engagement.
• Experience tailoring presentations for diverse audiences and contexts.
• A collaborative attitude with enthusiasm for cross-departmental teamwork.
• Analytical skills to leverage metrics for performance improvement.
• Experience managing distributed teams and guiding analysts in data-driven decision-making.
• Comprehensive understanding of SOX compliance, GAAP standards, and the Procure-to-Pay (P2P) process.
• History of driving process improvements and implementing technology solutions to enhance AP operations.
• Successful management experience of broad and complex payment and AP operations.
• Ability to manage multiple priorities effectively in a fast-changing environment.
• Strong curiosity, eagerness to learn, and willingness to take calculated risks and adapt when necessary.
• Proficiency in Microsoft Excel and PowerPoint; familiarity with cloud-based ERP systems, especially Workday, is advantageous.

Equal Opportunity and Inclusion

Netflix is committed to an inclusive hiring process and workplace. Accommodations can be requested during recruitment for disabilities or other needs. The company is an equal opportunity employer that embraces diversity across all demographics without discrimination based on race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.