Ayesha Iman

Healthcare Operations Associate · Healthcare Customer Service Representative · Medical Billing Associate

Bangalore, Karnataka, India

@ayesha_iman

0 followers

About

Results-driven healthcare professional with experience in customer service, healthcare operations, medical documentation, and cross-functional collaboration. Known for attention to detail, problem-solving, and delivering accurate, efficient support in clinical and administrative settings.

Experience

M&R Customer Experience Agent

UnitedHealthcare (UHC)
ICU Staff Nurse
Clinical Assistant
Front Office Executive

Education

Bachelor of Science in Nursing

Indian Academy College of Nursing

Nursing · 2019 – 2023
Pre-University Course

St. Anne’s PU College

Science · 2016 – 2018

Skills

Communication
Attention to Detail
Data entry
Quality Assurance
Medical Terminology
Root Cause Analysis
CRM
Customer Service
Record Management
Excel
Call Handling
Issue Resolution
Healthcare operations
Chat Support
Escalation Management
Claims Processing
Email Support
Insurance Verification
Customer Experience
Patient Registration
Medical Billing
Ehr
Emr
Member Services

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