Training Team Lead

About Us

Tana is a fast-growing startup headquartered in Nairobi, Kenya, dedicated to empowering talented individuals globally to kickstart impactful careers. We focus on training people for roles in technology and data, placing them in full-time remote positions with companies across North America and Europe. Our mission is to transform the future of work.

Role Overview

As a Training Team Lead at Tana, you will spearhead the creation and implementation of both technical and non-technical educational programs designed to equip professionals for success in international roles with our partner companies. Acting as a hands-on leader, you will translate training strategies into practical outcomes by designing and delivering high-quality learning sessions, guiding junior trainers, and overseeing program progression while remaining actively engaged in day-to-day activities.

Key Responsibilities

• Create, develop, and continually enhance curricula for entry-level to advanced technical and non-technical roles such as Quality Assurance, data analysis, software engineering, project management, and customer support using sound instructional design and adult learning methods.
• Conduct live, blended, and self-paced training sessions that are interactive, adapting material to meet diverse learner needs and emphasizing practical, learner-centered approaches.
• Assess individual and team learning gaps through evaluations, feedback from stakeholders, and client needs, then offer personalized coaching and customized upskilling plans to boost learner readiness for the workplace.
• Coordinate and execute training programs effectively, managing schedules, stakeholders, and resources, while consistently seeking opportunities to refine processes and elevate program quality.
• Lead and mentor junior trainers by defining expectations, delegating tasks, providing constructive feedback, and managing team priorities and performance efficiently.
• Promote AI literacy among trainers and learners, integrate ethical AI use in all training activities, and employ AI tools and automation to enhance learning outcomes and job readiness.

Essential Qualifications

• Over 5 years of experience in technical training, learning and development, instructional design, technical education, coaching, or a related discipline.
• Proven ability to design and deliver engaging live, hybrid, or asynchronous training, with strong facilitation skills and clarity in presenting both technical and non-technical concepts.
• Hands-on experience managing training projects from inception through to completion, including prioritizing tasks, adherence to timelines, and stakeholder communication.
• Background in coaching or mentoring trainers, facilitators, or learners effectively.
• Adaptable and proactive professional with a passion for working in fast-paced, evolving environments.
• Excellent written and oral communication skills, capable of working collaboratively across various teams.

Preferred Skills

• Leadership experience managing a team.
• Broad technical knowledge or experience providing training across several technical fields, supported by professional experience or a STEM-related qualification.
• Familiarity with tools like Notion, Jira, Confluence, and AI-based applications.
• Experience scaling up training programs across multiple groups or delivery models.

Additional Information

This role operates on a hybrid basis in Nairobi, Kenya, requiring a minimum of three on-site workdays weekly (Tuesday through Thursday).