Telecaller / Telecalling Executive

Job Overview

The role of Telecalling Executive focuses on supporting institutional outreach efforts for NBVTE by engaging with relevant entities such as Training Centres, Educational Institutes, Organizations, and professionals. The primary task involves telephonic communication to provide initial information about NBVTE's offerings, generate qualified leads, and ensure consistent follow-ups to foster collaborations.

Key Duties and Responsibilities

• Initiate outbound calls to potential Training Centres, Educational Institutes, and Organizations.
• Share relevant details on NBVTE's Institutional Association, Membership, Vocational Programs, and other related services.
• Generate and validate leads through telephone conversations.
• Address inquiries by offering accurate and suitable information to interested parties.
• Conduct systematic follow-ups with engaged Training Centres and Institutes.
• Maintain ongoing contact regarding membership, affiliation, and other institutional inquiries.
• Refer interested prospects to the corresponding NBVTE or Council personnel as necessary.
• Keep detailed records of call statuses, lead information, and follow-ups.
• Compile and submit daily reports on calling activities and lead progress.
• Consistently pursue leads and outstanding inquiries.
• Communicate strictly within the guidelines, approved policies, and information provided by NBVTE.
• Uphold professionalism and adhere to Council and Board protocols.

Candidate Profile and Requirements

• Proficient in Hindi communication is mandatory.
• Basic English communication skills are preferred.
• Confident and professional on telephone communications.
• Basic computer skills and record-keeping capabilities.
• Ability to organize calling schedules and follow-up data efficiently.
• Disciplined, target-driven, and responsible work ethic.
• Fresh graduates are welcome if they exhibit strong communication skills.
• Preference given to candidates with prior experience in telecalling, counseling, sales, or business development.

Role Objective

The candidate's responsibility goes beyond just placing calls; they must effectively generate high-quality institutional leads, handle enquiries, and systematically follow up to convert these into meaningful partnerships or memberships for NBVTE.

Compensation

Salary ranges between ₹8,000 and ₹12,000 per month, with additional performance-based incentives.