Technical Consultant
Asia Pacific Breweries Singapore (Part of The HEINEKEN Company)
Singapore · Full Time
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- Experience
- 3–5 yrs
- Salary
- —
- Openings
- 1
- Posted
- 4 மணி நேரம் முன்
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
About the Role
Join Asia Pacific Breweries Singapore, part of The HEINEKEN Company, as a Technical Consultant. This role focuses on supporting, enhancing, and managing critical business applications used in Supply Chain and Commercial operations, including Warehouse Management Systems, distributor ERP systems based on Microsoft Dynamics 365 Business Central, Route-to-Consumer solutions, and their system integrations. You will collaborate closely with business stakeholders, implementation partners, and regional Digital & Technology teams to streamline business operations, lead application projects, and promote continuous enhancements.
Key Responsibilities
- Provide support and maintenance for business applications across Supply Chain and Commercial domains.
- Monitor application performance and coordinate resolution of any issues with vendors and technical teams.
- Assist with system enhancements, conduct testing, manage releases, and maintain documentation.
- Work with users to uncover and implement process and system improvements.
- Engage in application implementation and enhancement projects, including gathering requirements and facilitating process discussions.
- Coordinate user acceptance testing, training sessions, deployments, and go-live events.
- Track project progress by managing actions, risks, issues, and timelines, and assist with project documentation and communications.
- Understand and manage API connections, interfaces, and middleware that link the business applications.
- Assist technical teams and vendors in troubleshooting integration and system concerns.
- Support data migration efforts, reconciliation exercises, and verify interface testing.
- Maintain comprehensive documentation regarding application architecture, interfaces, and data flows.
- Collaborate closely with Supply Chain, Commercial, Finance, and Digital & Technology departments.
- Manage coordination and deliverables with external implementation and support partners.
- Promote stakeholder engagement, encourage user adoption, and foster continuous improvement initiatives.
Candidate Profile
- 3 to 5 years of professional experience in business applications, IT project delivery, business analysis, or application support. Candidates with related transferable experience are welcome to apply.
- Experience supporting enterprise-level business applications such as ERP, WMS, or systems focused on Commercial or Supply Chain functions.
- Strong analytical and problem-solving capabilities, coupled with effective project coordination skills.
- Excellent communication skills to interface effectively with both technical teams and business stakeholders.
- Eagerness to learn new technologies, systems, and operational processes.
- Capability to coordinate efforts across internal teams and external vendor partners.
Preferred Qualifications
- Familiarity with Microsoft Dynamics 365 Business Central or similar ERP platforms.
- Basic knowledge of APIs, system interfaces, integrations, and middleware.
- Experience with system testing, data migration, or application implementation projects.
- Understanding of Supply Chain, Commercial, Finance, or distributor business operations.
What This Position Offers
- Broad exposure to enterprise applications within Commercial and Supply Chain areas.
- Opportunity to contribute to significant business transformation and system implementation efforts.
- Work alongside regional Digital & Technology groups and technology partners.
- Professional growth potential in business analysis, project delivery, application management, and system integration.