Store Manager

About the Role

The Store Manager role at The Belgian Waffle Co involves managing all operational aspects of a busy retail food outlet based in Kolkata, West Bengal. The role requires overseeing day-to-day functions ensuring smooth operations, team coordination, and maintaining service quality.

Key Responsibilities

• Manage daily operational activities including opening and closing procedures to maintain workflow efficiency.
• Lead recruitment, training, mentoring, and scheduling of team members to foster a positive environment and uphold service excellence.
• Track daily sales metrics, control expenses related to food and labor, and strive to meet set budget goals.
• Ensure compliance with all food safety, hygiene, and health standards to guarantee quality and safety.
• Respond effectively to customer feedback, complaints, and requests to enhance customer satisfaction.
• Oversee inventory management, procurement processes, and liaise with vendors for supply coordination.

Additional Information

This position offers a monthly remuneration ranging between 15000 and 26000 INR.