Senior to Principal DevOps Engineer

About Sectigo

Sectigo is a leading innovator in certificate lifecycle management (CLM), providing solutions that simplify digital trust management at scale for some of the world's largest enterprises. With an automated, cloud-native CLM platform, Sectigo issues and manages digital certificates across diverse enterprise systems, helping organizations reduce complexity, accelerate value delivery, and enhance security. As one of the most established certificate authorities with over 700,000 customers including 65% of the Fortune 500, Sectigo holds influential leadership roles in industry standards organizations and has more than 20 years of experience delivering trusted digital identity solutions.

Company Culture and Values

Sectigo emphasizes collaboration and shared success as #OneSectigo, embracing core values such as Support, Excellence, Communication, Teamwork, Integrity, Growth, and Openness. The company invests in building diverse teams empowered to contribute strategically while driving operational excellence and customer satisfaction. Sectigo is committed to fostering an inclusive and respectful workplace where all employees can thrive and help the company achieve its vision of market leadership and superior user experience.

Position Overview

We seek experienced Senior to Principal DevOps Engineers to join our team creating next-generation trust infrastructure. This role involves developing robust, production-grade distributed systems that power certificate lifecycle and evolving trust models. You will define deployment, scaling, recovery, and operational practices to ensure systems meet stringent requirements for correctness, resilience, and availability from the outset. A strong collaboration with engineering, architecture, and ecosystem partners is critical to incorporate operational readiness into system design and implementation.

Key Responsibilities

• Define criteria for production readiness focusing on availability, resilience, service-level objectives, and failure recovery.
• Develop and enforce observability standards including metrics, logging, tracing, and alerting tailored to operational realities.
• Create operational guardrails to avoid drift between demonstration and production environments.
• Design and implement CI/CD pipelines, deployment strategies, and rollback procedures to streamline software delivery.
• Develop Infrastructure-as-Code (IaC) to enable repeatable, reliable deployment across multiple environments without assumptions of cloud-native exclusivity.
• Conduct load, stress, and failure testing to verify system behavior under realistic conditions.
• Implement multi-region high availability and disaster recovery mechanisms and continuously validate capacity and scaling limitations.
• Partner with backend and architecture teams to embed operational concerns early in system design and collaborate with ecosystem stakeholders to align operational requirements.
• Ensure external dependencies and upstream components comply with operational constraints for real-world production readiness.
• Perform additional tasks as needed based on company initiatives and business requirements.

Qualifications

• Bachelor’s degree in a related discipline is highly preferred.
• Extensive experience at senior or principal levels in DevOps, site reliability engineering (SRE), or production infrastructure engineering.
• Proven ability managing distributed systems at scale, ensuring high availability and resilience.
• Expertise in observability practices, monitoring, alerting, and incident response.
• Strong skills in building CI/CD pipelines and automating deployment and release processes.
• Proficiency with Infrastructure-as-Code tools such as Terraform or equivalents.
• Deep understanding of performance tuning, scaling strategies, and system reliability engineering principles.
• Ability to influence system architecture collaboratively, not just operate systems post-development.
• Experience with security-critical or trust infrastructure systems is strongly favored.
• Previous involvement in open-source or multi-organization collaborations is preferred.
• Familiarity with PKI, certificate lifecycle management systems, or platforms requiring strict correctness is advantageous.
• Experience supporting systems with stringent availability and correctness mandates is also preferred.

Desired Attributes

• Leadership through influence rather than formal authority.
• Excellent communication and technical decision-making.
• Experience scaling multi-tenant SaaS platforms.
• Expertise in database and storage performance optimization.
• Hands-on practice with global or multi-region distributed systems.
• Background close to SRE or platform engineering teams.

Additional Information

Sectigo is proud to be an Equal Opportunity Employer. We recruit and promote individuals based on their qualifications, skills, business needs, and experience, without discrimination based on race, color, religion, sex, age, national origin, disability status, or any other legally protected category in countries of operation. Our inclusive “One Sectigo” culture champions diversity, respect, and a harassment-free workplace. To improve hiring processes, Sectigo responsibly incorporates AI technologies under human oversight and transparency principles.

Join us and be part of a global team committed to making a positive impact through trusted digital infrastructure while fostering a supportive, diverse, and engaging workplace that values growth and happiness.

Work Arrangement and Compensation

This is a full-time, onsite role based in Ottawa, Ontario, Canada, with an expectation to be present on-site 3-4 days per week. The salary range for this position is CAD 130,000 to CAD 170,000 annually, depending on internal equity and candidate experience. Adjustments to compensation may be considered subject to business requirements and market conditions.