Sales Development Manager, SMB

About the Role

A thriving private-equity-backed B2B SaaS company focusing on small business owners is seeking a Sales Development Manager to establish and lead an elite outbound prospecting team. This pivotal leadership position is accountable for driving substantial top-of-funnel pipeline growth by managing a dynamic group of Sales Development Representatives (SDRs).

Key Responsibilities

• Direct, mentor, and cultivate a team of quota-achieving Sales Development Representatives.
• Take ownership of outbound pipeline creation, ensuring the team consistently meets pipeline targets.
• Develop a disciplined coaching environment through frequent one-on-ones, call evaluations, role-plays, pipeline meetings, and performance coaching.
• Track and enhance critical SDR metrics such as activity levels, connect rates, meeting conversions, qualified opportunities, and pipeline output.
• Design robust onboarding processes to speed up the integration and ramp-up time of new hires.
• Refine outbound messaging, sequencing strategies, objection handling, and overall prospecting best practices.
• Collaborate closely with Sales, Marketing, and Revenue Operations teams to boost lead quality and funnel conversion rates.
• Analyze trends and apply data insights to identify coaching opportunities and operational enhancements.
• Lead efforts in recruiting, hiring, and retaining top SDR talent as the organization expands.
• Promote a performance-driven, cooperative team culture centered on accountability and ongoing professional growth.

Candidate Requirements

• Proven leadership experience managing high-achieving SDR or Business Development teams within a B2B SaaS context.
• Demonstrated record of surpassing pipeline generation goals consistently.
• Background as a successful quota-bearing SDR or Account Executive.
• Strong coaching skills with a history of advancing SDRs into leading performers and future Account Executives.
• In-depth knowledge of outbound prospecting techniques, including cold calling, email campaigns, LinkedIn, and multi-channel outreach.
• Proficiency with modern sales technologies such as CRM, sales engagement tools, and sales intelligence platforms.
• Analytical mindset with comprehensive understanding of SDR metric tracking and pipeline reporting.
• Exceptional communication and organizational abilities to motivate and coordinate distributed teams effectively.
• Capability to thrive in a fast-moving, scaling SaaS environment.
• Enthusiasm for creating repeatable outbound processes and nurturing future sales professionals.