Roadside Patrol

About the role

Join The AA as a Roadside Rescue Mechanic and help members get moving again when vehicle trouble interrupts their journey. You’ll be the reassuring first point of contact, working in all kinds of weather and across a range of locations to resolve issues quickly and safely. This role is designed for someone who enjoys independence, problem-solving, and delivering a great customer experience while representing the UK’s largest motoring organisation.

Compensation and working pattern

The base salary for this position is £38,270, with total earnings potential of up to £60,000 for top performers. You’ll work an average of 40 hours per week, and several shift pattern options are available so you can choose a schedule that better fits your personal and professional life. Rest days and shift lengths depend on the pattern selected.

Key duties

• Begin and end your day from home, with paid time counted from when you get into your van until you return.
• Work autonomously across different areas and conditions while staying connected to a supportive team.
• Use your technical expertise and communication skills to deliver a smooth and positive experience for customers.
• Troubleshoot and fix breakdown issues on the spot, applying a calm, practical approach to a variety of roadside situations.

What you need

• A Level 3 NVQ in vehicle maintenance and repair, or an equivalent qualification backed by relevant experience.
• A full category B driving licence with no more than 6 penalty points.
• Confidence with technology and the ability to adapt to new tools and systems provided for the job.
• Willingness to work flexible shifts, including evenings, weekends, and Bank Holidays.

Benefits

• Choice of standby hour preferences each year to help support your lifestyle and work-life balance.
• 23 days of annual leave, increasing with service, plus the option to buy additional holiday.
• Worksave pension scheme with employer contributions of up to 7%.
• Free AA breakdown cover from your first day, plus a 50% discount for family and friends.
• Discounts on AA products, including car and home insurance.
• Access to an employee discount platform with options such as car salary sacrifice, healthcare savings, shopping deals, holidays, and more.
• Company-paid life assurance.
• Training and development opportunities to help you grow your career.
• Employee Assistance Programme and 24/7 remote GP support for you and your family.

Additional information

The organisation promotes an inclusive workplace and welcomes candidates from all backgrounds. If you join the team, you’ll be encouraged to be yourself, perform well, and feel a genuine sense of belonging. The hiring process includes a short online application, followed by an online interview for shortlisted candidates and standard pre-employment checks, including references, credit screening, and a criminal record check.