Operations Manager - Trading Product

About Revolut

Revolut is dedicated to providing people with greater financial control, transparency, and freedom. Since 2015, the company has been delivering innovative financial products that empower over 70 million users globally in spending, saving, investing, exchanging currencies, travel, and more. With a workforce of 13,000+ employees working from offices worldwide and remotely, Revolut fosters a culture prized as a Great Place to Work™.

Role Summary

As a Trading Operations Manager within the Wealth & Trading team based in Singapore, you will be pivotal to the firm's trading operations—balancing rapid decision-making with managing sophisticated algorithmic systems. This role involves establishing operational frameworks, managing product launches, and ensuring regulatory compliance in a fast-evolving fintech environment.

Key Responsibilities

• Draft localized policies related to financial products, client suitability, and advisory protocols.
• Set up operating procedures covering product due diligence, suitability assessments, client engagement, transaction oversight, and vendor relations.
• Lead full-cycle product approvals, regulatory submissions, and launches.
• Collaborate with Product and Operations teams to articulate trading product features and requirements.
• Work with Growth teams to boost customer acquisition and achieve financial KPIs.
• Design and refine customer interaction points, including product documentation, FAQs, customer service communications, and corporate actions.
• Continuously enhance customer satisfaction by deploying engagement tactics and resolving operational challenges.

Candidate Profile

• Over 5 years’ experience in financial services and wealth management, focusing on retail investment products like securities, mutual funds, brokerage, or robo-advisory services.
• Strong comprehension of the interplay among financial services, consumers, and fintech ecosystems.
• Expertise in broker/dealer operations, advisory frameworks, and compliance with local regulations.
• Experience thriving in fast-growth or scaling organizational settings.
• Familiarity with modern management tools and methodologies such as Jira, Confluence, and Scrum.
• Possession of CMFAS certifications (M1, M6, M6A) or a commitment to obtain them, supported by study leave and fees reimbursement.
• Analytical thinker with robust problem-solving capabilities and systematic work habits.
• Fluent English communication skills and ability to perform effectively within fast-paced, collaborative teams.

Preferred Skills

• Ability in data analytics, including programming in Python and SQL, is advantageous.

Diversity and Inclusion

Revolut prioritizes diversity and inclusion as critical to innovation and excellence. The company encourages individuals from varied backgrounds to join their multicultural, dedicated team.

Candidate Advisory: Beware of Recruitment Scams

Candidates should apply only via official Revolut channels and ensure communications come from valid @revolut.com email addresses. Revolut does not solicit monetary or financial information during the hiring process. Any such requests should be reported immediately.

Declaration

By applying, candidates confirm that all provided information is truthful and complete. Any falsification may lead to withdrawal of job offers or termination of employment. Applicants consent to personal data processing as outlined in Revolut's Candidate Privacy Notice.