Logistics Technician

Overview

As a Logistics Technician at Microsoft, you will be responsible for conducting cycle audits, managing incoming and outgoing deliveries, coordinating vendor security escorts, and accurately documenting all delivery activities. You will also initiate warranty claims and manage the return process for faulty equipment. This position offers the opportunity to deepen your understanding of inventory control methods, warranty processes, and data-bearing device destruction while advancing your career.

Microsoft's Cloud Operations & Innovation (CO+I) division supports essential infrastructure for core online services such as Bing, Office 365, Xbox, OneDrive, and Microsoft Azure. The team is committed to the growth and development of its employees through training, career rotations, diversity and inclusion initiatives, and professional certifications.

The company's infrastructure includes over 200 data centers in 32 countries, supporting services used by more than a billion users and 20 million businesses worldwide. Emphasis is placed on environmental sustainability while adapting to evolving business needs to maintain Microsoft's leading position as a cloud service provider.

Microsoft's mission is to empower individuals and organizations globally. The company fosters a culture based on respect, integrity, and accountability, promoting an inclusive environment for all employees.

Key Responsibilities

• Execute assigned duties and escalate challenges during periods of high workload under guidance from senior Data Center staff.
• Collaborate with suppliers to initiate warranty claims and manage the return of defective vendor hardware according to service agreements.
• Gain expertise in stock control and inventory management protocols.
• Maintain precise records of all inbound and outbound shipments.
• Understand and adhere to Microsoft’s contractual supplier guidelines while maintaining a strong customer orientation.
• Conduct cycle audits and perform data corrections to uphold inventory accuracy.
• Assist in reconciling and reporting any discrepancies in inventory.
• Ensure thorough physical tracking and staging of inventory items.
• Under supervision, carry out the destruction of data-bearing devices following all relevant policies and agreements.
• Comply strictly with all security and data management policies.
• Demonstrate Microsoft’s core cultural values consistently.

Qualifications

• High School Diploma plus relevant experience or internship in inventory management, retail, warehouse management, or a similar area, or equivalent experience.
• Preferred: Experience in warehouse or supply chain operations within IT, logistics, or use of heavy equipment such as forklifts.

Security Requirements

Candidates must successfully undergo Microsoft Cloud background checks upon hiring and biennially thereafter, in addition to meeting all necessary customer or government security clearances.

Compensation and Additional Information

The base salary for Logistics Technician roles in Ireland varies by grade: ATR-B ranges from €38,500 to €46,700 annually, while ATR-C ranges from €39,100 to €54,100 annually. Certain positions may qualify for additional benefits and compensation.

Microsoft is committed to equal employment opportunities and will consider all applicants without discrimination based on protected characteristics. Reasonable accommodations are provided to support applicants during the recruitment process.