Logistics Coordinator

Role Overview

The Logistics Coordinator will act as a key liaison between customers and the operations team to ensure smooth order fulfillment, inventory management, and shipment processes. This position requires active coordination with internal teams and external partners to resolve operational issues effectively.

Key Responsibilities

• Collaborate closely with customers and the operations team regarding order fulfillment, inventory status, and shipment activities.
• Provide customers with updates and feedback on operational issues by working alongside the operations team and ensuring rapid issue resolution.
• Prepare and deliver Key Performance Indicators (KPIs) and transactional reports to both internal stakeholders and external clients promptly.
• Validate vendor invoices and communicate with vendors to address any discrepancies.
• Track warehouse supply consumption and initiate purchase orders for timely replenishments.
• Manage urgent order fulfillment by coordinating among customers, operations, and transport providers.
• Ensure precise and timely system transaction updates.
• Perform additional duties as assigned by management and comply with all company policies and procedures.

Candidate Requirements

• Diploma or Degree in Business Studies, Business Administration, Management, Logistics, Transportation or related fields.
• Minimum of one year relevant professional experience in the logistics sector preferred.
• Proficiency in computer applications including Microsoft Word, Excel, and Outlook as well as experience with Warehouse Management Systems such as WMS or Exceed System.
• Strong verbal and written communication skills with the ability to effectively interact with internal teams and external customers.
• Ability to thrive in a fast-paced, high-pressure team environment.
• A positive attitude and commitment to being a cooperative team member.

Diversity and Inclusion

The company values diversity and inclusion across all levels and fosters an environment welcoming to individuals regardless of race, gender, age, religion, sexual orientation, disability, veteran status, or any other legally protected status. Support is available for applicants requiring accommodations during the recruitment or employment process.