Key Account Manager

About Ninjacart

Ninjacart is a pioneering agritech platform in India specializing in fresh produce such as fruits and vegetables, founded in 2015. It is transforming India's $400 billion agriculture supply chain by integrating technology-driven commerce, finance, and supply chain solutions. Our mission is to reduce food wastage, improve trade transparency, and facilitate trusted connections between reliable sellers and buyers, making fresh produce agriculture more predictable and efficient. We serve over 200,000 farmers, 60,000 retailers, and more than 5,000 traders, moving 300 tons of fresh produce daily to over 20,000 stores within 14 hours. We are supported by investors like Walmart, Flipkart, Tiger Global, Accel, Syngenta, and employ over 1000 people. Recognized as one of the top startups to work for and awarded for excellence in agricultural technology, we are expanding globally to Malaysia and Europe as Ninja Global, with a long-term goal of becoming a global leader in fresh produce commerce.

Responsibilities

• Identify and onboard potential distributors, ensuring they thoroughly understand company products, policies, and expectations.
• Build and sustain strong relationships with existing distributors by acting as their primary communication and support contact.
• Define key performance indicators (KPIs) and analyze performance data to find improvement areas and optimize sales and distribution efficiency.
• Provide training and developmental support to distributors to improve their product knowledge, sales techniques, and customer service.
• Negotiate contracts and partnership agreements, ensuring alignment with company goals and legal standards; manage renewals and amendments transparently.
• Perform market research to detect trends, competitor threats, and opportunities; collect feedback from distributors, customers, and stakeholders to understand market demands.
• Continuously assess and enhance distributor management processes, applying best practices to boost the network's performance and value.

Requirements

• Possess a graduate degree in any discipline.
• Have 2 to 4 years of experience in roles such as key account management, sales, or business development, preferably within the HoReCa industry.
• Demonstrate comprehensive knowledge of the HoReCa sector, including market trends, key players, and distributor management.
• Exhibit strong relationship-building abilities to develop partnerships with distributors at various levels.
• Show proven success in client acquisition or distributor onboarding targets, excellent negotiation, and deal-closing capabilities.
• Possess outstanding written and verbal communication skills, capable of delivering compelling calculations and proposals.
• Be self-driven, proactive, and focused on outcomes, able to work autonomously and collaboratively.
• Be adaptable and flexible, ready to travel frequently and thrive in a fast-paced, changing environment.
• Fluency in the local language is mandatory.