Growth Strategy Enablement Specialist

About Clay

Clay is dedicated to turning innovative growth concepts into reality by viewing growth as a creative process rather than a fixed formula. The company supports thousands of clients, including well-known names like Anthropic, Notion, Google, and Ramp, by delivering unique data-driven insights and AI-based strategies for go-to-market initiatives.

With significant milestones achieved recently, such as raising a $100M Series C funded by prestigious investors like Sequoia, CapitalG, and First Round, alongside surpassing $100M in revenue, Clay is progressing rapidly. In 2026, the company conducted a second employee tender offer within nine months, reaching a $5B valuation. Additionally, Clay launched a community equity round to include customers, agency partners, and members.

The organization boasts a vibrant community encompassing over 11,000 customers, more than 150 integration partners, 125+ agencies, 50+ Clay clubs, and an active Slack community of 30,000. Its culture is diverse and inclusive, with team members engaged in a variety of unique personal pursuits. Employees also receive access to free coaching from elite professionals in creativity and management fields. Core operating principles such as negative maintenance and non-attached action guide daily work.

Role Overview - GTM Enablement

We are looking for a full-time Growth Strategy Enablement professional to join our team and develop scalable onboarding and training programs for our customer-facing colleagues. This role involves managing systems, creating content, and facilitating learning initiatives that enable our Growth Strategy team to ramp up quickly, engage more strategically with clients, and identify opportunities for customer retention and expansion. You will join during a phase of rapid growth, with the team size set to double this year.

The Growth Strategy team collaborates with some of the fastest-expanding SaaS companies worldwide, including Intercom, Verkada, and Anthropic, helping to define, implement, and grow their Clay strategies.

Key Responsibilities

• Develop and implement onboarding and continuous training programs such as live workshops, certifications, and learning sessions that accelerate new hire readiness and establish consistent success standards.
• Identify and codify best practices used by top performers into scalable frameworks, communication scripts, and playbooks that elevate overall team performance.
• Work cross-functionally with Product, Marketing, and GTM Enablement teams to translate product updates into practical workflows and strategies that enhance product adoption and customer retention.
• Create and sustain enablement infrastructure that supports rapid growth of the Growth Strategy team, leveraging automation and AI to customize learning experiences and streamline knowledge sharing.
• Directly contribute to revenue by shortening ramp time, boosting adoption rates, and improving measurable team outputs.

Qualifications & Experience

• Minimum of four years’ experience in enablement or customer success roles, preferably within high-growth SaaS organizations.
• Strong communication and facilitation skills, comfortable managing workshops, certifications, and engaging in discussions with executive leadership.
• Technical proficiency in data workflows, integration methods, and automation technology.
• Proven track record designing and expanding enablement initiatives—including onboarding, ongoing training, certification processes, and playbooks—that have positively impacted customer adoption, retention, or growth.
• Experience in content development and administration of enablement platforms such as Notion, Gong, or LMS, aimed at centralizing knowledge and tracking engagement.
• Collaborative mindset coupled with a passion for cross-department partnership to empower teams in driving business growth.
• Highly organized with excellent attention to detail, capable of identifying gaps and implementing effective solutions promptly.
• Proactive self-starter with a strong bias for action who can independently drive initiatives from start to finish.
• Based in New York City or open to relocation, as this is an in-person position.

Additional Information

The role offers a dynamic work environment where responsibilities evolve, providing opportunities to shape the position and impact the company significantly. Enjoy a culture of high ownership and fast-paced growth with a community that values creativity and diversity.

Compensation

Salary ranges between $145,000 and $185,000 annually.