Event Operations Specialist

Overview

We are looking for an experienced Event Operations Specialist to join our Dublin office, with occasional involvement supporting activities in Zurich. This position partners with the Community Experience (CX) team to deliver outstanding onsite events and community engagements at the Dublin campus, and periodically in Zurich. The role focuses on executing event logistics and supporting procurement for event suppliers and services. Reporting to the Dublin CX Manager, this contractor role does not require travel.

Key Responsibilities

• Lead the operational delivery of onsite events such as Meetups, End of Year Events, Tech Enablement Portfolio, and Game Days, applying global guidelines and local insights.
• Manage event logistics, including venue arrangements, supplier coordination, audiovisual and facilities requirements, catering, signage, and smooth event-day execution.
• Liaise closely with cross-functional teams like AV, security, catering, and facilities to ensure flawless event operations.
• Maintain and update the local events calendar to align with regional and global CX strategies.
• Collect and analyze event attendee data and feedback, facilitating post-event reviews to identify improvements and share learnings.
• Create and maintain templates and guides for recurring event formats to support best practices.
• Manage supplier relationships throughout the event lifecycle, including briefing, obtaining quotes, and ensuring delivery on the day.
• Provide occasional event support for the Zurich office as needed.
• Assist with the procurement cycle for event suppliers: onboarding vendors, managing purchase requisitions, Third Party Assessments, and purchase orders.
• Efficiently handle purchase requisitions to minimize delays and positively influence payment workflows.
• Address supplier inquiries related to purchase orders and resolve procurement-related challenges promptly.
• Assist with budget monitoring and reconciliation for event expenditures, ensuring accurate documentation.

Qualifications

• More than four years’ experience in event operations, event production, or equivalent roles within a dynamic corporate or agency setting.
• A bachelor’s degree in Events Management, Communications, Business, or a related discipline.
• Demonstrated ability to manage multiple events concurrently from initial planning to execution.
• Proven experience coordinating with internal teams and external vendors.
• Excellent organizational skills to juggle multiple priorities under tight deadlines.
• Strong communication and interpersonal skills, capable of engaging effectively across diverse stakeholders.

Desirable Skills

• Background in procurement operations or knowledge of source-to-pay procedures.
• Experience working within technology companies or large corporate environments.
• Familiarity with event CRM systems and methodologies for data collection.
• Exposure to organizing events across multiple geographical sites or regions.
• Skills in graphic design or content creation for event-related marketing and communications.
• Understanding of relevant internal platforms and company processes.