EOR Program Specialist

About Equiliem

Equiliem goes beyond traditional staffing, offering comprehensive workforce solutions focused on fostering business growth and meaningful career paths. With core values rooted in empathy, transparency, and integrity, the company delivers nationwide services including staffing, workforce management, and Employer of Record (EOR) programs. The organization values collaboration, innovation, and strong relationships to provide outstanding experiences for clients, employees, and candidates alike.

Role Overview

The Employer of Record (EOR) Program Specialist will manage the entire onboarding journey from offer acceptance to the employee's first day. This role ensures all onboarding steps are conducted thoroughly, in compliance, and on schedule. The Specialist coordinates between recruiters, sales, payroll, compliance, and operations, acting as the key contact for candidates and contractors throughout onboarding.

Key Responsibilities

• Manage the full onboarding process guiding candidates step-by-step.
• Prepare, distribute, and monitor completion of all onboarding documents.
• Ensure verification of I-9 forms, identification, background checks, certifications, drug screenings, and other compliance needs.
• Conduct E-Verify processing and maintain precise, complete documentation before employment start dates.
• Serve as the primary resource for onboarding inquiries, providing timely communications, updates, and reminders.
• Support contractors with onboarding, timesheet management, and employment-related questions.
• Coordinate with recruiters and account managers to prioritize onboarding tasks and ensure seamless transitions.
• Collaborate with payroll, compliance, and operations teams to guarantee successful employee starts and resolve issues proactively.
• Maintain accurate and organized candidate records within ATS, HRIS, and onboarding platforms, including document uploads in client and internal systems.
• Utilize relevant tools such as DocuSign, onboarding platforms, background screening software, and payroll systems.
• Track onboarding metrics and support continuous improvement initiatives to enhance workflow efficiency and candidate experience.
• Participate in reporting and special projects, sharing ideas to optimize processes and uphold Equiliem’s professionalism and service commitment.

Qualifications

• Experience in administrative roles, customer support, onboarding coordination, or similar positions.
• Excellent attention to detail and organizational capabilities.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities effectively in a dynamic environment.
• Comfortable adapting to and operating several software systems.
• High personal ownership, urgency, and accountability.

Preferred Background

• Previous experience in staffing or workforce solutions.
• Familiarity with Employer of Record (EOR) operations, HR functions, onboarding, payroll, or compliance.
• Knowledge of I-9 verification, E-Verify processes, background screening, and employment documentation requirements.
• Experience supporting remote or distributed employees.

Impact of This Role

• Streamlines and ensures accuracy in onboarding processes.
• Accelerates new hire start timelines.
• Maintains compliance and mitigates organizational risk.
• Supports recruitment and sales in managing large hire volumes effectively.
• Builds trust through excellent service and communication.

Compensation and Benefits

• Competitive salary aligned with experience.
• Performance-based bonus opportunities.
• Comprehensive medical, dental, and vision insurance coverage.
• 401(k) retirement plan.
• Paid time off and recognized holidays.
• Fully remote work setup with preference for New Jersey-based candidates providing occasional onsite support at the East Brunswick office.

Additional Information

The position is full-time and non-exempt. Equiliem champions a culture of growth and innovation, emphasizing the value of collaboration and meaningful impact. Ideal candidates thrive in environments where organizational skills, communication, and customer service are paramount.