Dyson Expert - Edmonton

About Dyson

Dyson is a global technology company with rapid growth and ambitious expansion plans. Established in Canada since 2006 with headquarters in Toronto, Dyson has been acknowledged as a top employer. The company has expanded its presence through field sales and Dyson Demo Stores nationwide.

Position Overview

As a Dyson Expert, you will be the knowledgeable face of Dyson technology, representing an international technology brand. The role involves in-person engagement at various retail locations to educate shoppers and retail partners, helping customers find the suitable products to meet their needs through demonstrations and consultations.

Key Responsibilities

• Conduct regular in-person visits to multiple retail outlets within an assigned territory to represent Dyson and support retail staff.
• Exemplify Dyson's core values and behaviors in all interactions.
• Apply Dyson’s sales methodology to engage, educate, and excite customers while meeting performance goals.
• Deliver a professional and informative shopping experience focused on understanding customer needs.
• Demonstrate Dyson products clearly so customers can replicate usage at home.
• Follow in-store demonstration protocols and adhere to health and safety guidelines.
• Serve as the primary Dyson product representative during store presence.
• Train retail sales associates and customers on product features and technology benefits.
• Perform operational tasks including visual merchandising, maintaining cleanliness of displays, restocking, and related activities.
• Use CRM and HRIS tools accurately to complete daily reporting tasks promptly.
• Undertake additional duties as assigned.

Candidate Profile

• Minimum two years of direct retail selling experience.
• Experience in technology sales and familiarity with the beauty sector, ideally luxury or prestige brands.
• Comfortable leading public events such as Masterclasses and speaking to groups.
• Ability to stand for long periods (up to eight hours) and work retail hours including weekends and holidays (minimum three days a week including Saturday and Sunday).
• Capability to transport demonstration materials and travel within designated territory.
• Physical ability to lift, push, and pull items up to 50 pounds.
• Strong interpersonal skills to collaborate with Dyson teams and retail partners.
• Negotiation skills with an adaptable sales approach.
• Self-driven, ambitious, confident, and professional in sales conduct.
• Proven successful sales track record meeting or surpassing targets.
• Excellent communication skills and ability to work independently, seeking guidance when necessary.
• Proficient in Microsoft Word, Excel, Teams, Outlook, and iPad applications.

Benefits

• Competitive hourly wage with regular annual salary reviews.
• Performance-based sales incentive programs.
• Participation in ongoing sales contests and initiatives.
• Access to Dyson Demonstration Equipment Program.
• Eligibility for Friends & Family purchase program.
• Clothing allowance.
• Employee referral incentives.
• Employee assistance programs supporting health and lifestyle.

Equity and Inclusion

Dyson is committed to fostering an inclusive and accessible workplace reflecting community diversity. Reasonable accommodations are provided during recruitment for individuals with disabilities. The company is an equal opportunity employer valuing diverse backgrounds and perspectives in its workforce.