Business Development Manager

About the Role

The B2B2C and Affiliates unit at MakeMyTrip, inaugurated in 2020, is a strategic business vertical focused on providing real-time, seamless inventory and pricing solutions for a wide range of travel products including domestic and international hotels, flights, and holiday packages to numerous travel agent partners nationwide. Within a short period, this business segment has swiftly grown to engage over 10,000 travel agents actively using its platform. As an emerging business, continuous innovation is pivotal to adapt to the evolving needs of travel partners and enhance their business growth.

Primary Responsibilities

• Identify, approach, and successfully onboard targeted travel agents within preferred geographic regions.
• Deliver comprehensive training and platform demonstrations for the MyPartner platform to ensure partner familiarity and confidence.
• Foster strong ongoing relationships with partners by scheduling regular calls and video meetings.
• Inform partners about market trends and emphasize the advantages of collaborating with the MyPartner platform.
• Provide prompt and efficient responses to partner inquiries and concerns.
• Act as a trusted consultant to assist partners in business growth and elevate Net Promoter Scores (NPS).
• Speed up partner onboarding to expand brand presence in designated territories.
• Enable partners to become self-reliant in leveraging the product and platform effectively.
• Execute business growth strategies focusing on onboarded travel partners to capture increased market share.
• Meet and exceed performance metrics on a monthly, quarterly, and yearly basis.
• Build and sustain partner relationships by reviewing monthly production reports collaboratively and planning subsequent initiatives.
• Share critical industry insights and market information to empower partner decision-making.

Required Experience and Skills

• Previous experience in Sales, Business Development, Key Account Management, or both B2C and B2B Sales roles is preferred.
• Sound knowledge of sales strategies, product categories, market dynamics, and growth opportunities, enabling effective implementation of targeted action plans.
• Excellent verbal and written communication abilities.
• Strong analytical and problem-solving mindset.
• Ability to work collaboratively within a team environment.
• Proficiency in Microsoft Excel and Microsoft PowerPoint is essential.
• Willingness and ability to travel extensively as part of the role.

Additional Information

• The role emphasizes driving business plans focused on market share expansion among onboarded travel partners.
• Key performance indicators will be closely monitored to evaluate success.
• Details about reporting structure, educational qualifications, certifications, training, work environment, and other administrative specifics were unspecified.