Associate Director - Communications and Engagement

About EY and Opportunity Overview

EY offers a unique platform for building a career tailored to your individuality, supported by global reach, inclusive culture, and advanced technology. Join EY to contribute your distinct perspective to enhance the firm's future while creating a better working environment for everyone.

This role sits within the EY Brand, Marketing and Communications (BMC) team under Global Delivery Services (GDS), focused on the Communications and Engagement pillar. As an Associate Director, you will hold a senior leadership position, playing a crucial role in executing strategic priorities and global communications initiatives that align colleagues with EY's strategy and culture.

Primary Responsibilities

• Drive the modernization of internal communications towards a digital-first engagement approach.
• Assess organizational and employee needs to select optimal communication tools and channels for enhancing engagement, awareness, and collaboration.
• Lead the creation and execution of high-quality communications across video, webcasts, newsletters, intranet, email, digital design, and enterprise social media platforms in partnership with CE colleagues.
• Engage with Communications and Engagement leadership across Global, Area, and Function levels to understand and meet communication objectives.
• Assist global leaders in fulfilling strategic and transformative communication goals within the CE pillar.
• Develop and sustain relationships with regional and global stakeholders, advising on GDS communications capabilities.
• Collaborate with communications leadership to ensure cohesive alignment of internal communication tools and methods.
• Maintain accuracy, clarity, and consistency in all internal and executive communication materials.
• Support operational excellence through resource planning, capacity management, and quality assurance initiatives within the CE pillar.
• Champion innovation and process optimization tailored to client requirements.
• Promote agile methodologies and foster a culture adapting to flexible work practices.
• Build and nurture positive stakeholder engagement and relationships.
• Contribute to best practice development and knowledge sharing across the Communications and Engagement team.
• Facilitate performance reviews and talent management activities within the pillar.

Required Skills and Attributes

• Deep expertise in internal communications strategies and delivery.
• Excellent written and verbal communication proficiencies at all organizational levels.
• Strategic thinker with the ability to identify impactful opportunities.
• Capacity to work autonomously in a dynamic and evolving environment.
• Strong interpersonal and client relationship management skills.
• Innovative mindset with a focus on solutions.
• Global perspective with cultural agility.

Qualifications and Experience

• Approximately 12 to 15 years of directly relevant experience in communications and engagement roles.
• Academic degree, preferably in English Literature, Mass Communication, Journalism, or related disciplines.

Preferred Additional Experience

• Advising senior stakeholders is advantageous.
• Business acumen to interpret leadership strategies and convert them into actionable deliverables.
• Knowledge of global business fundamentals, competitive intelligence, and cross-cultural understanding.

Technology and Tools

• Proficient with MS Office suite: Word, PowerPoint, Excel.
• Familiarity with Content Management Systems, communication analytics, video scripting tools, SharePoint, and Viva Engage is a plus.

Desired Work Behaviors

• Creativity
• Strong communication comprehension and skills
• Active listening
• Results orientation
• Effective time management
• Customer focus
• Commitment to personal development
• Planning and organizing abilities

What EY Offers

EY Global Delivery Services (GDS) operates as a vibrant global network across multiple countries, partnering with diverse EY teams worldwide to support the firm's growth strategy. EY encourages varied and enriching career paths, empowering individuals to seek experiences that align with their ambitions and help them advance.

• Opportunities to shape and accelerate your career.
• Access to extensive resources, teams, and technology enabling impactful contributions.
• Support for personalized career development and success shaped by your choices.
• Consistent performance management and recognition throughout the year.
• Immersive cross-cultural experiences fostering multi-disciplinary collaboration.