Associate BPO Executive

Job Overview

We are looking for motivated Associate BPO Executives to join our team in Chennai, Tamil Nadu. The role involves handling incoming and outgoing customer interactions, resolving queries, and maintaining accurate customer records while adhering to communication protocols.

Key Responsibilities

• Handle incoming calls and place outbound calls to customers.
• Resolve customer inquiries, complaints, and issues efficiently.
• Maintain and update customer information precisely within the database system.
• Adhere strictly to communication scripts and company guidelines.
• Achieve daily and monthly key performance indicators (KPIs).