Account Manager

Position Overview

The Senior Account Manager is responsible for managing projects and maintaining business relationships within assigned accounts, consistently surpassing customer expectations.

Key Responsibilities

• Formulating and gaining approval for commercial pricing negotiation strategies before presenting offers to customers.
• Creating new business plans that evaluate return on investment.
• Preparing detailed quotations for customers, including specific cost breakdowns tailored to customer needs.
• Analyzing complex bills of material to comprehend and program associated costs.
• Developing financial and cost roadmaps to meet pricing and company objectives.
• Managing costs related to various manufacturing processes such as stamping, welding, and assembly.
• Following up on unresolved quotation and program financial matters until closure.
• Engaging in pricing negotiations and establishing supplier cost targets.
• Overseeing expenditures and recoveries across applicable areas.
• Ensuring comprehensive and coherent commercial documentation, including complete histories of commercial items and related costs, properly maintained internally and communicated to customers.
• Keeping records current regarding weight, material consumption (net and gross), and raw material reference prices, securing internal approvals for cost changes tied to materials.
• Demonstrating excellent communication skills with customers, essential for success in this role.
• Travel availability up to 30% as required.
• Performing additional duties as assigned.

Qualifications and Experience

• Bachelor’s degree in Engineering, Finance, or Business Administration.
• At least six years of experience in Account Management, particularly within stamping, welding, and assembly domains.
• Exposure to United States and European Original Equipment Manufacturers (OEMs).

Competencies

• Leadership abilities with program management expertise.
• Ability to compute and interpret financial metrics such as ROS, ROA, and IRR, understanding their business impact.
• Strong technical knowledge combined with a customer/client-oriented mindset.
• Familiarity with customer cost breakdown documentation and experience in translating internal costs accordingly.
• Proficient problem-solving and analytical skills.
• High levels of integrity, accountability, persistence, and teamwork commitment.
• Computer literacy and strong negotiation skills.
• Effective team player capable of interfacing with customers and cross-level personnel.
• Understanding of products, processes, engineering drawings, safety requirements, and confidentiality norms.

Supervisory Duties

The role does not carry direct supervisory responsibilities but functions as a coach and mentor within the department.

Work Environment and Physical Demands

The job is performed primarily in an office environment with occasional visits to the plant floor. Physical demands include frequent use of hands and fingers to handle tools and controls, walking, standing, kneeling, crouching, talking, and hearing. The role occasionally requires lifting or moving items weighing up to 40 pounds. Visual requirements include close, distance, color vision, and depth perception.