Jadheer Shah KB

About

Detail-oriented Service Desk Officer with experience in asset management, work order processing, preventive maintenance scheduling, and maintenance reporting using IBM Maximo and FSI. Skilled in coordinating service requests, maintaining accurate documentation, and supporting operational efficiency across cross-functional teams.

Experience

• Helpdesk / CAFM Operator
  Enova Facilities Management – Cleveland Clinic Project
  Nov 2025 – Present
• Helpdesk / CAFM Operator
  Adeeb Group – UAE University Project
  Apr 2024 – Nov 2025
• Relocation Consultant
  Delight Group
  Mar 2020 – Sep 2023
• Accountant
  Nizar Hospital
  Jan 2019 – Mar 2020

Education

• MBA: Finance
  Bharathiar University
  Finance · Aug 2019 – 2019
• Bachelor of Commerce
  University of Calicut
  Apr 2017 – 2017

Skills

• Typing
• Microsoft Teams
• Outlook
• Gmail
• IBM Maximo
• Ms Office
• Tally Erp 9
• Email
• Fsi
• Acconex

Courses & certifications

• MCPA - Master of Computerized Professional Accounting
• Islamic Banking
• IAAP - International Association of Accounting Professionals
• AAPC - American Academy of Professional Coders

🗣️ Languages

• English · Fluent
• Hindi · Fluent