Dhirender Singh

BPO Freelancer · Operations and Call Center Management

Dehradun, Uttarakhand, India

@dhirender1983

0 followers

About

Professional freelancer with extensive experience in BPO, call center operations, and team leadership across healthcare, insurance, and client services. Known for managing large teams, improving service delivery, and delivering tailored operational solutions.

Experience

BPO Consultant

Jan 2025 – Present
Call Center Manager

Oneplus

Apr 2022 – Jan 2025
Manager, Call Center Operations

Nayati Healthcare

Jun 2019 – Mar 2022
Deputy Manager Call Center

Maxim Healthcare Group

Aug 2018 – Apr 2019
Operation Manager

3i Infotech-Microland

Jul 2016 – Mar 2018
Shift Manager

American Express

Apr 2014 – Jul 2015
Team Leader/Supervisor

DLF Pramerica

Jul 2009 – Mar 2014

Education

Commerce

Monad

Commerce · 2013

Skills

Courses & certifications

MCSE - Microsoft Certified · Microsoft

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