Telecaller

Job Overview

We are seeking a Telecaller to manage inbound and outbound calls effectively, representing Rudraksh Marine Service Private Limited in Jaipur, Rajasthan. The role involves addressing customer inquiries, providing precise information, resolving straightforward issues, and maintaining accurate call records for follow-up purposes.

Key Responsibilities

• Handle both outbound and inbound customer calls professionally.
• Respond to customer questions, deliver reliable information, and solve basic problems.
• Keep detailed records of conversations, calls, and follow-up actions.
• Offer ongoing customer assistance to promote a satisfactory caller experience.
• Adhere strictly to company-provided calling scripts, operational procedures, and reporting standards.