TAFE at School Coordinator

About TAFE Queensland

TAFE Queensland is recognized as the largest and most experienced Vocational Education and Training (VET) provider in the state, delivering practical, industry-aligned training for over 140 years. The organization offers award-winning courses on campus, online, and at workplaces, equipping students with skills to support industries and contribute to local economies.

By joining TAFE Queensland, you become part of an expert workforce closely connected to their industries, committed to innovative and best practice training delivery.

Your Role

As the TAFE at School Coordinator, your main responsibility is to drive the growth and retention of local training programs targeting secondary schools in the Greater Brisbane region. Working collaboratively with Business Managers and delivery teams, you will develop training opportunities and contribute to regional strategies for TAFE at School programs. Building and nurturing client and stakeholder relationships to maximize program uptake is critical, as is coordinating promotion, delivery, and execution of TAFE at School offerings.

This permanent, full-time position is primarily located at Acacia Ridge with the potential for work at other TAFE Queensland campuses, reporting directly to the TAFE at School Manager.

Key Duties

• Promote and exemplify SkillsTech’s core values and TAFE Queensland’s principles, including collaboration, customer focus, accountability, initiative, and safety.
• Support marketing efforts for TAFE at School programs across the region, including event planning and execution such as VET forums and school engagements.
• Deliver dynamic presentations to students and school staff; contribute to creation of marketing collateral like the program guide; participate in Career Expos and other events.
• Identify and develop business solutions aligned to client requirements.
• Manage educational activities including student enrolments, progress tracking, completion, and communication with students, parents, and schools to ensure positive outcomes.
• Maintain compliance with Queensland Certificate of Education (QCE) requirements, report data accurately, and adhere to TAFE Queensland policies and quality standards.
• Collaborate internally with various departments to support planning, enrolments, monitoring, result processing, and awarding procedures.
• Stay current with TAFE Queensland offerings, Queensland senior schooling standards, education reforms, and market trends.
• Establish and maintain productive relationships with secondary schools, higher education providers, and internal teams to promote pathways and improve service delivery.
• Ensure timely, accurate information provision to clients, manage feedback, complaints, and escalate issues as needed.
• Participate in working groups and forums to foster best practices, system improvements, and effective client service coordination.
• Utilize business-relevant software such as Microsoft Office Suite, human resource, financial, and student management systems efficiently.
• Mentor and guide team members informally, seeking opportunities for professional growth for self and others.
• Contribute to ongoing business improvements by reviewing and refining quality systems, processes, and documentation.

Assessment Criteria

• In-depth understanding of legislation, standards, policies, and procedures related to VET and Queensland secondary schooling, with the ability to provide informed advice.
• Exceptional communication and interpersonal skills to engage effectively, establish collaborative relationships, and satisfy client needs.
• Proven experience in project and event management, able to coordinate diverse tasks, review outcomes, and manage priorities.
• Strong analytical and problem-solving capabilities, working independently under pressure while prioritizing tasks and delivering timely results.
• Ability to contribute to a high-performing team environment, identify improvements proactively, and seek continuous personal and professional development.