Senior Manager, Sales Operations

About Cosette Pharmaceuticals

Cosette Pharmaceuticals is rapidly expanding its oncology franchise with a mission to address unmet needs in cancer treatment. The organization is dedicated to improving the lives of cancer patients and their families through innovative, high-quality medicines. With a collaborative culture driven by scientific excellence and integrity, Cosette offers an environment where experienced professionals can thrive and contribute to transformative therapies.

Role Summary

The Senior Manager, Sales Operations will spearhead initiatives to enhance operational efficiency within Cosette's commercial sales division. This position involves delivering analytical tools, managing processes, supporting field teams, and enabling effective execution of commercial strategies. The role is a key strategic partner for multiple departments including Sales Leadership, Marketing, Finance, HR, and Commercial Analytics, driving scalable solutions that boost field effectiveness and overall organizational performance.

Key Responsibilities

• Execute the commercial operations strategy aligning with Cosette’s business goals.
• Create scalable processes to heighten operational efficiency across commercial functions.
• Collaborate with leadership to identify and implement improvements in field productivity and customer engagement.
• Standardize procedures that support commercial planning and field activities.
• Lead initiatives such as territory alignment, deployment optimization, and workload analysis to maximize field force effectiveness.
• Develop and manage performance dashboards and metrics to track sales and commercial execution.
• Prepare comprehensive executive sales reports and analytics to facilitate informed decision-making.
• Oversee administration of incentive compensation programs, ensuring timely and compliant execution.
• Design targeting and customer segmentation strategies by leveraging internal and external data.
• Plan and coordinate national and regional sales meetings and commercial conferences.
• Manage CRM and commercial system optimizations, ensuring high data quality and tool adoption.
• Lead vendor relationships and manage cross-functional commercial projects adhering to timelines and budgets.

Qualifications

• Bachelor’s degree is mandatory; MBA or advanced business degree is preferred.
• Minimum of 7 years’ experience in pharmaceutical, biotechnology, or healthcare commercial sectors.
• At least 3 years in Sales Operations, Commercial Operations, Business Analytics, or Field Force Effectiveness roles.
• Experience supporting complex therapeutic markets such as oncology, specialty pharmaceuticals, hospital care, or rare diseases is advantageous.
• Prior involvement with incentive compensation programs, customer targeting, and national sales meetings preferred.

Skills & Knowledge

• Comprehensive understanding of pharmaceutical commercial operations and sales structures.
• Proficiency with CRM, incentive compensation, and commercial reporting platforms.
• Advanced skills in data analytics tools such as Excel, Power BI, or Tableau.
• Strong analytical, problem-solving, and project management capabilities.
• Excellent organizational and communication skills with ability to influence cross-functional teams.
• Familiarity with pharmaceutical compliance and regulated commercial environments.
• Detail-oriented with a continuous improvement mindset.

Performance Metrics

• Enhanced field productivity and successful territory and targeting initiatives.
• Reliable delivery of commercial reporting and incentive program administration.
• High engagement with CRM systems and commercial platforms.
• Effective management of vendors and adherence to operational budgets.
• Positive impact on commercial decision-making and sales leadership satisfaction.
• Consistent growth in commercial operations infrastructure supporting organizational expansion.

Additional Information

Selected candidates may qualify for an extensive benefits package including medical, dental, vision, life insurance, disability coverage, 401(k) matching, flexible spending and health savings accounts, employee assistance programs, tuition reimbursement, parental leave, wellness initiatives, paid time off, volunteer time, and holidays.

This position requires a hybrid work pattern with a commitment to be onsite in Bridgewater, NJ, three days per week.

Who Should Apply

If you are driven by making a significant positive difference in the lives of patients and want to contribute within an innovative, purpose-led team, this opportunity at Cosette Pharmaceuticals could be ideal for you.