Security Guard - Brisbane

Overview

ACESGroup is actively looking for experienced, driven Security Guards to join its team at South Bank in Brisbane. The company has multiple openings for roles including Shift Team Leader, Control Room Operator, and Rover/Foot Patrol Officer. These positions are integral to a professional security operation focused on delivery of safe, secure, and customer-oriented services in a fast-paced environment.

Key Responsibilities

• Oversee site safety and security monitoring activities while ensuring professional service delivery.
• Control Room Operators are responsible for CCTV surveillance and managing physical security systems.
• Rovers carry out regular patrols and respond promptly to incidents within their area.
• Engage with customers, offering assistance and welfare support, especially to vulnerable individuals.
• Maintain vigilance and situational awareness, report suspicious behaviors, and participate in relevant trainings and drills.
• Document activities and incidents accurately through reports and logs, escalating issues as necessary.
• Deliver high-standard security services aligned with client expectations and ACESGroup protocols.
• Utilize ACESGroup's digital platforms and technology to enhance safety and reporting accuracy.
• Collaborate effectively with colleagues, management, and precinct partners to optimize operational performance.

Required Qualifications and Skills

• Valid Queensland Security Licence.
• Current Responsible Service of Alcohol (RSA) card.
• Up-to-date First Aid and CPR certification.
• Knowledge of security measures appropriate for crowded venues.
• Proven customer service experience with excellent verbal and written communication abilities.
• Exemplary personal presentation, reliability, and punctuality.
• Flexibility to operate on a rotating 24/7 shift roster.
• Pass the Language, Literacy, Numeracy, and Digital (LLND) assessment.
• Possess a full Queensland Driver Licence.
• Hold or be willing to acquire a White Card, Fire Warden certification, and Working With Children Check.

Company Offerings

• Work within an organization utilizing advanced digital technologies and data-driven systems supporting employees.
• Positions at prestigious Brisbane locations with convenient transportation access.
• Paid breaks and provision of uniform.
• Ongoing career growth opportunities and clear advancement paths.
• Access to in-house training and professional upskilling through ACESGroup’s Registered Training Organisation.
• Involvement in pioneering security technology initiatives such as vision analytics and AI-driven risk management.
• Opportunity to pursue a Diploma in Security Technology launching mid-2026.
• Employment with a nationally expanding company engaged in diverse sectors including events, venues, and critical infrastructure.
• Attractive workplace terms and conditions.

About ACESGroup

ACESGroup has been a leading innovator in security services for over four decades, integrating operational excellence with proprietary technology to enhance safety, service quality, and performance. With a national scope, ACESGroup protects various public and private properties including commercial, educational, aviation, and entertainment sites. The company’s technology-forward approach equips each team member with user-friendly systems that facilitate seamless communication and reporting, elevating safety standards in the digital age.

Additional Information

Applicants must undergo and pass a LLND test before interviewing. ACESGroup is an equal opportunity employer committed to diversity and inclusion, following comprehensive background, police, medical, and reference checks. The company does not accept employment agency referrals.