School Applications Officer

Role Summary

The position is for a School Applications Officer within Lancashire County Council, based in Preston, England. This permanent, full-time role offers a salary range between £40,777 and £46,142 per annum and requires working 37 hours per week.

Key Responsibilities

• Provide expert support and consultancy for school staff using SIMS or related systems, serving as a lead specialist in at least one SIMS module and expanding expertise to other areas.
• Deliver support through managing calls at the Service Centre, ensuring incident records in the Service Now system are maintained accurately.
• Develop, maintain, and distribute user support materials on the Digital Hub and conduct training sessions for school personnel.
• Offer consultancy and conduct presentations in schools to assist with specialist application areas.
• Contribute to the development and enhancement of service delivery and support options.

Qualifications and Skills

• Experience either supporting school staff with SIMS or substantial end-user knowledge demonstrating the capacity for evolving into a support, training, and consultancy role.
• Expertise in at least one of the following systems: FMS, Assessment Manager, or Nova T6.
• Strong skills in advanced data manipulation technologies such as Power BI and Microsoft Excel.
• Proficiency with Microsoft 365 applications.
• Excellent verbal and written communication abilities with confidence in building relationships both face-to-face and through digital communication channels.

Additional Information

• This role requires adherence to the Rehabilitation of Offenders Act 1974, and candidates must be willing to undergo a Disclosure and Barring Service (DBS) check.
• Candidates are encouraged to contact the Schools Applications Manager for informal discussions about the role.
• Lancashire County Council offers a variety of employee benefits.
• The employer reserves the right to close the vacancy early if sufficient qualified applications are received.