Sales Advisor

Overview

As a Sales Advisor at H&M in Pune, you will be central to delivering an exceptional shopping experience by welcoming customers, assisting them throughout their visit, and showcasing products aligned with company values. Your efforts will contribute to both personal and company success.

Key Responsibilities

• Utilize your knowledge of fashion and products to guide customers towards informed purchase decisions.
• Collaborate with store team members to ensure outstanding service throughout the customer journey.
• Maintain the sales floor and storage areas in a well-organized, stocked, and appealing state.
• Assist with store opening and closing procedures.
• Represent the brand positively in all customer interactions.

Work Environment

You'll be part of a dynamic Store Team including roles from Sales Advisors to managerial and specialized positions. Cooperative engagement extends across stores through the wider Area Team, fostering shared insights and collective success. Together, the team helps customers express individuality through up-to-date and timeless fashion in a welcoming environment.

Candidate Profile

• Previous experience in customer service, particularly in fashion, retail, or related sectors.
• A passion for fashion, coupled with a commitment to creating a rewarding in-store experience that promotes products and drives sales.
• Ability to thrive in fast-paced, cooperative team settings.
• Strong communication skills, creativity, curiosity, and willingness to adopt store technology.
• Flexibility and proactive approach to tasks.

About H&M Group

H&M Group is an international collective of fashion brands focused on combining exceptional design, affordable pricing, and sustainability. The group fosters a culture built on shared values and passionate colleagues aimed at making fashion accessible and inclusive for all.

Employee Benefits and Culture

• A diverse and inclusive workplace welcoming individuals from all backgrounds.
• Guidance by seven core values that have shaped the company for over 75 years.
• An environment encouraging authenticity and personal expression.
• Access to a global talent community with limitless career growth opportunities.
• Comprehensive wellbeing benefits including health insurance for employees and their families.
• Employee discount to express personal style at H&M Group stores.
• Five-day workweek promoting a healthy work-life balance.

Additional Information

This full-time role is located at the Westend Mall store in Pune and reports directly to the Department Manager. Applicants will undergo a skills-based online assessment as part of the recruitment process, designed to ensure fairness and competency. Should alternative assessment methods be required, H&M provides options without affecting application outcomes. Applicants are advised not to submit cover letters. For more details on data handling, refer to the company’s Privacy Notice.