Retail District Manager

About Mango

Mango is a global fashion company operating in over 120 markets with approximately 2,850 stores worldwide, complemented by comprehensive online and offline retail channels. Our team is proactive, dynamic, and solution-oriented, fostering strong communication and multicultural collaboration. As a youthful and diverse Retail Headquarters team, we embrace positive energy, continual learning, and teamwork to achieve outstanding results while staying aligned with global retail trends and a future-focused approach.

Role Overview

We are seeking a passionate and experienced District Retail Manager to supervise franchise operations throughout the Middle East. This role focuses on boosting sales growth in assigned territories by enhancing product and merchandising strategies, supporting wholesale partner operations, developing store teams, and delivering an excellent customer experience—all in line with Mango's global branding and contractual obligations.

Key Duties

• Drive sales growth through market-aligned strategic initiatives.
• Monitor franchise store performance, identify areas needing improvement, and execute corrective actions.
• Ensure compliance with contract agreements, uphold company image, and maintain operational standards.
• Develop and implement product management and merchandising strategies tailored to franchise stores.
• Support wholesale partners to operate efficiently for sustainable sales advancement.
• Conduct merchandising and trading strategy training sessions for franchise partners and store personnel.
• Build and maintain strong relationships with franchise partners serving as a key liaison between them and Mango Headquarters.
• Guide franchise stores on people management processes while enforcing company policies and visual guidelines.
• Coordinate and assist in training programs for store teams within the region.
• Ensure a superior and consistent customer experience by applying best retail practices and maintaining high standards of service.
• Support integration of omnichannel retail operations and digital services in franchise stores.
• Empower store teams to reach their full potential both in-store and via omnichannel platforms.

Requirements

• At least 5 years of experience as a Store Manager within the retail sector.
• Minimum 2 years of experience as a District Manager.
• Fluent English communication skills are essential.
• Based in Saudi Arabia or Middle East with residence and work permit eligibility.
• Outstanding organizational skills to effectively manage multiple priorities in a fast-moving environment.
• Insight into the customer demographics of respective markets and adaptability in commercial and product strategies relative to competitors.
• Strong leadership capabilities and team management proficiency.
• Current knowledge of fashion trends and the retail environment.
• Excellent communication, analytical thinking, and problem-solving skills.
• Customer-oriented approach with confident sales skills.

Additional Information

Join a vibrant team that values motivation, innovation, and collaboration in an evolving retail context.