Relationship Manager - Abu Dhabi

About Ghaf Benefits and the Role

Ghaf Benefits, developed by Lunate, serves as the UAE's alternative solution for end-of-service benefits. This platform empowers private sector employers to invest employees' gratuities into regulated investment funds, giving employees the chance for long-term financial growth. It aligns with the UAE’s vision to enhance workplace benefits and attract international talent, offering both conventional and Shariah-compliant investment options.

Key Responsibilities

• Maintain and develop strong relationships with existing institutional and government clients to ensure satisfaction and ongoing retention.
• Collaborate with the Director of Sales to implement sales strategies and meet commercial objectives.
• Seek and engage new business prospects within the UAE private sector, including generating and qualifying leads.
• Support preparation of proposals, presentations, and responses to RFPs for potential clients.
• Work closely with internal teams such as product, operations, and compliance to deliver customized client solutions.
• Stay informed about Ghaf Benefits’ product offerings, services, and the regulatory framework governing the UAE market.
• Collect and communicate client feedback to enhance product development and service delivery.
• Represent Ghaf Benefits at industry-related events, conferences, and client meetings as needed.
• Ensure compliance with all relevant regulatory guidelines and company policies in all activities.

Qualifications and Experience

• Possess 10 to 14 years of experience in relationship management, sales, or client servicing in financial services, investment platforms, or related industries.
• Proven track record in managing and expanding institutional or government client portfolios.
• Deep understanding of the UAE financial services sector and employment benefits landscape.
• Exceptional communication, negotiation, and relationship-building skills.
• Experience in assisting sales processes, creating client materials, and liaising with cross-functional teams.
• Holds a Bachelor's degree in Business, Finance, or a similar discipline; additional professional certifications such as CFA or CISI are advantageous.