Recreation Attendant

About the Role

We are seeking enthusiastic and motivated Recreation Attendants to join our team, responsible for maintaining the health club and pool areas to high standards while ensuring exceptional guest service.

Key Duties and Responsibilities

• Maintain cleanliness of the main and children's swimming pools, as well as the entire health club area, promptly reporting any maintenance needs.
• Keep sun lounges tidy and clear of any debris throughout operational hours.
• Prepare the pool deck each morning by sweeping, watering down, and arranging all furniture appropriately.
• Welcome and assist guests upon arrival at Bodylines Health Club.
• Support general cleaning tasks across all operational areas.
• Offer tours to prospective members, explaining facilities and pricing details comprehensively.
• Regularly inspect changing rooms, ensuring they are free from litter and used towels.
• Immediately escalate guest complaints to supervisory staff.
• Maintain exemplary personal hygiene standards at all times.

Qualifications and Experience

• Preferably hold a diploma or vocational qualification in sports or leisure disciplines.
• Previous experience working in a hotel environment is advantageous.
• Swimming ability is mandatory.
• Physically fit to endure extended periods working outdoors.
• Proficient in English, with strong interpersonal communication skills.

Competencies and Personal Attributes

• Customer-oriented with excellent guest service aptitude and complaint handling skills.
• Positive, approachable, and cheerful demeanor with a sporty and outgoing nature.
• Ability to perform effectively under pressure in fast-paced settings.
• Team-oriented mindset and experience working within multicultural teams and diverse guests.

Additional Skills

• Strong understanding of job responsibilities.
• Teamwork and collaboration.
• Accountability and ownership of tasks.
• Respect and sensitivity towards cultural differences.
• Flexibility and adaptability to changing work conditions.
• Focus on delivering excellent customer service.