People Operations Associate

About Norm Ai

Norm Ai is a pioneering company in the legal technology space, serving clients managing a total of $30 trillion in assets. It specializes in Legal Engineering, enabling lawyers to create and oversee domain-specific AI agents through proprietary no-code software tools. Norm Ai's technology is integrated into many major institutions globally. Additionally, it is the tech foundation for Norm Law, LLP, an AI-native law firm advising on areas including private funds, private equity, venture capital, real estate, registered funds, and financial regulation.

AI Fluency Expectation

All employees at Norm Ai are required to be proficient in using AI. Candidates should demonstrate practical, hands-on AI use that enhances their work's speed and quality. The interview process involves discussing real examples of AI tools, workflows, and results.

Role Overview

The People Operations Associate supports Norm's People function by managing pre-boarding, compliance, and process infrastructure. The role is essential in acting as the initial contact for new employees, overseeing vendor and compliance workflows, and revising SOPs to ensure scalable People Operations. It's well suited for those early in their People Ops careers who are organized, detail-focused, and capable of handling tasks independently in a fast-changing environment.

Key Responsibilities

• Manage the entire pre-boarding process for new hires, including maintaining and updating the Pre-boarding Tracker.
• Oversee compliance related to background checks, ensuring initiation, monitoring, and resolution align with policies and regulations.
• Conduct research and assist in the implementation of new vendor tools and services to support People Operations.
• Create and update People Operations SOPs to ensure consistent and scalable practices.
• Assist with employee accommodation requests, working confidentially with involved parties.
• Help develop, launch, and communicate new employee policies.
• Act as the first responder to employee inquiries, including piloting AI-assisted support mechanisms.
• Manage onboarding, tracking, and offboarding processes for contractors.

Qualifications and Skills

• 1 to 3 years’ experience in People Operations, HR, or similar operational/compliance roles; startup or high-growth background is beneficial.
• Strong skills in designing, maintaining, and improving SOPs.
• Experience or ability to quickly learn to use background check platforms and manage compliance tracking.
• Familiarity with vendor evaluation and implementation processes.
• Discretion and professionalism in handling sensitive data such as accommodations and compliance checks.
• Excellent verbal and written communication skills for effective employee engagement.
• Capability to manage several processes simultaneously in a dynamic environment.
• Comfort with AI tools and systems, including piloting AI for employee support.

Compensation and Benefits

The role offers a base salary ranging from $95,000 to $115,000 annually, plus equity. Final pay is influenced by experience, skills, and interview results. Benefits include comprehensive health coverages (health, dental, hospital, accident, and vision) and a 401(k) with employer match. Norm Ai supports a flexible hybrid work setting, typically requiring in-office presence 3 to 5 days per week.