Maintenance Technician

About The Scion Group

The Scion Group is a company focused on enhancing student living experiences. The Facilities Technician plays a vital role in realizing this vision by maintaining property safety and functionality to ensure excellent customer service.

Position Overview

We are actively hiring for the Facilities Technician position in Tuscaloosa, AL. This full-time onsite role requires prompt response to maintenance and repair requests, preventive maintenance, preparing apartments for turnover, and timely procurement of supplies. The technician operates within a dynamic collegiate environment and must provide outstanding customer service and diligent follow-through.

Key Responsibilities

• Use Entrata and CMMS software efficiently to log service requests and track completed jobs promptly.
• Maintain the property's physical condition following company SOPs, OSHA guidelines, and industry norms.
• Perform physically demanding tasks to keep the property and assets in optimal condition, minimizing risks.
• Execute daily maintenance tasks and objectives under supervision.
• Troubleshoot and complete minor and routine repairs swiftly and professionally.
• Ensure completion of all daily service requests.
• Document work done, inventory used parts, and provide detailed notes and signatures upon task completion.
• Foster positive public relations with residents, staff, contractors, and management through a professional and courteous demeanor.
• Inspect vacated apartments, noting necessary repairs, and report to the Facilities Supervisor.
• Perform general maintenance duties including appliance repair, carpentry, plumbing, painting, and basic electrical work to ensure timely apartment readiness.
• Inspect common indoor and outdoor areas regularly and maintain lighting and cleanliness according to standards.
• Conduct preventive maintenance on equipment and systems to uphold warranties and prolong service life, including safety checks for fire extinguishers and alarms.
• Clean air conditioning coils, lubricate machinery, replace filters, and perform minor repairs as needed.
• Maintain cleanliness and safety in work areas, shops, and storage rooms.
• Manage parts and supplies inventory as authorized and organize maintenance spaces.
• Assist vendors by unlocking apartments and escorting as necessary.
• Maintain grounds by clearing debris from drainage areas.
• Perform pool maintenance including cleaning and chemical adjustments.
• Use pressure washers on exterior surfaces and assist with snow removal during winter months.
• Set up and dismantle furniture for tenant events.
• Respond to after-hours emergencies as directed.
• Adhere to required uniform standards and present a professional image.
• Participate in job-related training as required.

Qualifications and Requirements

• High school diploma, GED, or trade school certification with 1-3 years of full-time maintenance work experience or an equivalent mix.
• Possession of EPA 608 Type I certification.
• Certified Pool Operator (CPO) credential or plans to obtain it within six months.
• Effective and clear communication abilities.
• Familiarity with key management and security systems.
• Strong safety awareness and adherence to procedures, reliability, punctuality, ability to work under tight deadlines, and flexibility for after-hours and weekend calls.
• Valid driver’s license.
• Capability to operate or quickly learn computer programs related to job duties (e.g., Entrata, CMMS, Building Automation, Digital Control Systems).
• Willingness and ability to travel as required.
• Physical capability to stand for 8+ hours per day and lift up to 100 pounds as needed.

Additional Operational Details

• Position is on-site at assigned property, with occasional travel.
• Expected to be on-call except during approved time-off.

Benefits

• Non-exempt FLSA status
• Discretionary annual bonus
• Paid time off
• Health, dental, and vision insurance plans
• 401(k) matching program
• Paid maternity and parental leave
• Opportunities for learning and education reimbursement

Equal Opportunity Employer Statement

The Scion Group is committed to providing equal employment opportunities to all qualified applicants and employees without discrimination based on legally protected characteristics under federal, state, or local laws.