Learning & Talent Acquisition Manager

Position Overview

As a vital contributor to the Team Member Engagement Department at Congressional Country Club, the Learning & Talent Acquisition Manager plays a key role in cultivating organizational culture by crafting scalable, strength-focused learning initiatives and attracting top-quality talent. This position integrates strategic planning and hands-on execution, aligning recruitment, training, and cultural frameworks to guarantee that every employee reflects our Core Values: Prioritizing Member Hospitality, Fostering an Engaged Team, and Encouraging Personal and Professional Growth.

Key Competencies

• Talent Development Centered on Strengths – Employs predictive analytics to assist leaders in coaching their teams based on inherent talents.
• Recipe-Based Training Development – Creates and implements consistent, impactful training programs grounded in our vision, mission, and business outcomes.
• Culture Systems Architect – Converts values into clear behaviors, establishes rituals to maintain culture, and gauges success through feedback and key performance indicators.
• Process Improvement Expert – Designs effective checklists and workflows to optimize club operations by enhancing training integration, minimizing errors, and boosting uniformity.
• Strategic Recruitment Specialist – Utilizes the above capabilities to select candidates who align culturally and demonstrate growth potential.

Primary Responsibilities

Learning & Training

• Design, implement, and assess experience-based learning programs across multiple roles and departments.
• Develop "recipe-style" standard operating procedures (SOPs) and 'Do-Confirm' or 'Read-Do' checklists to guide training and performance management.
• Provide tools and support to departmental leaders for coaching, onboarding, and developing their teams.
• Monitor and analyze outcomes of training initiatives and culture reinforcement activities.
• Lead workshops, seminars, and large-group training sessions ranging from 5 to over 250 participants with clarity and confidence.

Talent Acquisition & Recruitment

• Manage complete recruitment cycles utilizing structured, strengths-based evaluation and behavioral interview techniques.
• Integrate recruitment strategies with long-term succession planning and cultural alignment goals.
• Create standardized hiring procedures and checklists ensuring operational excellence.
• Apply predictive analytics to reduce turnover and enhance team effectiveness.
• Develop diverse candidate pipelines and maintain partnerships with community groups and universities.

Culture By Design & Learning Development

• Incorporate Core Values through rituals, storytelling, training programs, and day-to-day practices.
• Specify and uphold fundamental behaviors expected of team members.
• Construct systems that ensure consistent adherence to stated values and practices.
• Implement transparent decision-making and change management processes encouraging team feedback and collaboration.

Qualifications

• A minimum of five years’ experience in Learning & Development or Talent Acquisition.
• Proven capability integrating hiring, training, and culture-building processes.
• Expertise in behavioral interviewing, structured assessments, and predictive talent analytics.
• Preferred experience leading in hospitality or people-centered organizations.
• Strong skills in facilitation, presentation, and project management.
• Familiarity with Applicant Tracking Systems and talent management technologies; bilingual Spanish skills are advantageous.
• A Bachelor’s degree is required.

Interpersonal and Other Skills

High proficiency in influencing senior leaders and gaining consensus through complex conversations is essential. Exceptional written communication and the ability to collaborate across departments and levels are required. Experience in process improvement, adult education, organizational development, and talent acquisition is beneficial. Comfortable managing multiple tasks in dynamic environments and adapting to change and ambiguity.

Schedule and Location

This is a full-time, onsite role located at the Congressional Country Club in Bethesda, MD.

Equal Opportunity Employer Statement

Congressional Country Club is committed to equal employment opportunities for all individuals.