Human Resources Officer

About Arab Loss Adjusters

Arab Loss Adjusters (ALA) is a reputable insurance services organization operating internationally across 15 countries within the Middle East, North Africa, and South to Southeast Asia. Established in 1981, ALA bridges the gap between local and international practices, adapting effectively to the diverse laws, regulations, and cultures of different regions. The company specializes in providing technical claims services in various areas such as property, liability, power, financial services, specialty lines, and marine. ALA is known for its technical expertise, innovative approach, and responsiveness to the evolving global insurance environment. It is listed in the AM Best Directory of Best’s Recommended Insurance Adjusters and is continuously expanding its presence in emerging markets through its branches and networks.

Role Overview

The Human Resources Officer position is a full-time, on-site role based in Doha, Qatar. The officer will be responsible for managing daily HR operations including maintaining up-to-date employee records, coordinating onboarding and offboarding activities, and supporting performance management tasks. This role also involves developing and revising job descriptions, enforcing HR policies and procedures, and ensuring adherence to local labor law and company regulations. The officer will address employee relations issues, assist with recruitment and selection processes, and support training and development programs. Close collaboration with management and employees is key to fostering an inclusive, positive, and high-performance workplace.

Qualifications

• Minimum three years of experience in general human resources operations and best practices.
• Expertise in developing, implementing, and maintaining HR policies and procedures compliant with local labor laws.
• Experience in managing employee relations including conflict resolution and promoting a respectful work environment.
• Proficiency in drafting and analyzing clear, role-specific job descriptions aligned with organizational objectives.
• Desirable qualifications include a bachelor's degree in Human Resources, Business Administration, or a related field.
• Prior experience in the insurance or professional services sector is advantageous.
• Strong interpersonal and communication skills with fluency in English; knowledge of Arabic is a plus.
• Familiarity with Human Resource Information Systems (HRIS) and Microsoft Office applications.